For the third consecutive year, Dan Murphy’s has won Liquor Store of the Year at the Roy Morgan Customer Satisfaction Awards.
The awards are based on feedback from 60,000 surveys completed by Australians who rated their satisfaction with companies throughout 2024. The annual awards recognise the company with the most consistent monthly wins.
“The Roy Morgan Customer Satisfaction Awards honour the Australian businesses who deliver continuously on their social contract with every customer,” said Roy Morgan CEO Michele Levine.
“These awards are based on real, unfiltered feedback from thousands of Australians, making them a true reflection of how businesses are perceived in the community.”
Dan Murphy’s was also ranked third in the “Best of the Best” category across all industries.
“This is such an incredible honour for all of us at Dan Murphy’s, and it means the world to know that Australians value what we do,” said Dan Murphy’s managing director, Agi Pfeiffer-Smith.
“Every day, our team strives to create great experiences – whether it’s helping customers discover something new or making their shopping easy and enjoyable.
“To be named Liquor Store of the Year is a reflection of our team’s passion and the trust our customers place in us.”
Dan Murphy’s is a liquor retailer owned by Endeavour Group, with over 270 stores across Australia.