Independent grocery retailer Drakes Supermarkets continues its reputation as a trusted place to shop through the adoption of GS1 Australia’s Recall service, a digital platform that efficiently removes unsuitable and unsafe products from store shelves.
For close to 50 years, Drakes has kept its focus on the most important aspect of its business, the customer. To protect customers, Drakes has implemented the use of GS1 Recall, a technology used by major retailers nation-wide to help identify and remove unsafe products from the supply chain.
The strength of GS1 Recall lies in the delivery of faster, more accurate communications between trading partners, suppliers and regulators. Should a product be considered unsafe, unsuitable or incorrectly labelled for sale, GS1 Recall is used to rapidly request removal of those products from the supermarket shelves.
“GS1 Recall is another step towards Drakes’ dedication to the delivery of an outstanding shopping experience for our customers. Pursuing best practice in the execution of product recalls is an important way for us to help keep our customers safe,” said John-Paul Drake, director, Drakes Supermarkets.
GS1 Recall supports the FSANZ Food Industry Recall Protocol and is certified by HACCP Australia.
GS1 Australia works in collaboration with industry, for industry, providing global standards and technology-neutral services to help solve the business challenges of today and for the future