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Food delivery robots mark new era for hospital catering

WA’s Fiona Stanley Hospital will be home to free-roaming food delivery robots along with cutting-edge cooking and fully traceable food safety protocols when its opens next week.

The hospital will feature 18 automated guided vehicles equipped with a combination of GPS, proximity sensors, wi-fi and powerful computing with the capability of delivering up to 2200 meals direct to wards each day. Furthermore, this is all completed without human intervention once the robot has left the hospital kitchen, The West reports.

According to Serco's soft services manager Breffni Doyle, (Serco being the patient catering service at the hospital) the robots have the ability to communicate with the hospital systems by wifi, enabling it to deliver food right across the campus. The technology is so sophisticated that the robots can even call for a lift to deliver food across numerous levels of the complex.  

Serco's head chef Steve Newson said that the robots will significantly improve efficiencies in the kitchen, in addition to providing a more enjoyable dining experience for patients.

"The technology means food is not held too long and the time between cooking and delivery is significantly reduced," said Newson.

"We want to make the dining experience as rich and enjoyable as possible. We buy in fresh vegetables, steaming them and chilling them ourselves. All our wet dishes are made on site from scratch."

Patients at Fiona Stanley Hospital will be able to order their meals via a patient entertainment system. Stage one of the hospital is due to open next week.

 

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