General Mills ups ante to keep supply chain maintained

General Mills Australia is maintaining its local and global supply chain networks for much loved food products their customers need. By collaborating with suppliers, partners and customers, General Mills has been able to respond to increased customer demand caused by pantry-stocking, ensuring supply for both the short and long term.

General Mills Australia supply chain director Michele Canepa said the top priority for General Mills is the health and safety of staff and the broader community.

“It is imperative we provide a steady and reliable food supply for our customers which is why our supply chain will continue to work tirelessly to ensure our brands remain well-stocked in supermarkets,” Canepa said. “We thank our customers for their collaborative approach and support with understanding consumer demand and are extremely grateful to our factories, logistics partners and suppliers for truly stepping up. The responsiveness to this unprecedented spike in demand has been outstanding from everyone in the supply chain.

“Where possible, our employees are working from home. Our Rooty Hill plant, making Latina Fresh pasta and Old El Paso Mexican products, continues to operate following strict guidelines with all employees practicing good hygiene and social distancing, as outlined by the Australian and New South Wales authorities.”

To support its production employees who are safely running the Rooty Hill plant at full capacity, General Mills Australia has taken several additional actions including:

  • Introducing a daily bonus for plant employees to recognise their additional efforts.
  • Implementing flexible work schedules to support employees with childcare arrangements.
  • Additional paid leave for employees in quarantine or where there is a potential medical risk.
  • Implementing temperature checks on entry so employees remain safe.
  • Implementing social distancing protocols where it’s encouraged to use different spaces—like personal vehicles or conference rooms—for breaks rather than community areas.
  • Adjusting furniture and workstations to increase distance between people.
  • Finding opportunities to transition in-person meetings to virtual communications.

A taskforce within General Mills is closely monitoring international developments and instituting mitigation strategies for the enterprise related to the COVID-19 outbreak.

“We will continue to closely monitor the advice of the World Health Organisation and Australia’s Chief Medical Officer to support our staff and provide the latest health advice,” Canepa said.