When a food processing and packaging customer within the poultry industry sought the expertise of CBC Australia to set up a new lubrication store solution for their facility, the CBC team collaborated with Alemlube and CRC Industries to meet and exceed the customer’s requirements.
CBC Australia Sales Representative, Debra Fitzpatrick, says their customer was required to meet stringent government regulations for food safety standards and environment protection.
“Understanding these requirements, we worked with our trusted partners, Alemlube and CRC Industries, to offer a set-and-forget solution that made regulatory compliance much easier for our customer,” she says.
The new lubrication store was equipped with the help of oil containers, lids, pumps and hoses provided by Alemlube, as well as a whole range of food grade oils, sealants and greases from CRC Industries. Adding a CRC SmartWasher also provided additional safety to the plant.
“CRC Industries offers a wide range of NFS H1 approved lubrication products. All of CRC’s food grade lubricants comply with Hazard Analysis and Critical Control Point (HACCP) requirements so the customer can be assured of the highest degree of safety,” says Fitzpatrick.
Cross contamination was another concern for the plant. The lubricants needed to be categorised and stored properly to avoid the risk of someone using a non-food-rated product in the food manufacturing process.
Fitzpatrick says using the Alemlube iCan range of products overcame this risk completely.
“The Alemlube products are designed to make the maintenance and upkeep of equipment easier. The lids are color coded to avoid any confusion and minimise the risk of cross contamination. The quick fill ports also help avoid foreign particle ingress during refilling,” she explains.
To further simplify the quality assurance audit processes, CBC also recommended that the customer gets on board with CRC’s Greenlight Food Safety Program.
Iain Faber, National Channel Manager at CRC Industries, says the CRC Greenlight Program incorporates extensive training with the staff in maintenance and quality assurance departments to help them achieve a high level of regulatory compliance within their plant.
“As part of the Greenlight Program, CRC offers on-site training to maintenance for use and storage of food grade lubricants and cleaners to ensure NSF certification compliance. CRC also provides the customer with an audit compliance folder, which contains TDS, SDS, Allergen certification and global NSF certification,” he says.
“As well as this, the SDS certificate is printed on the underside of the label on CRC’s Food Grade aerosols. They also come complete with the CRC Permalock straw which is a locked in straw and spray actuator that reduces the risk of contamination.”
“Moreover, CRC helps customers with product swap outs based on their technical requirements and aligns the program with the customers’ current on-site audit and inspection programs. We also offer on-going support to technical staff, chemists and field support staff via online or on-site visits.”
Representatives from CRC Industries met with the technical team at the poultry plant to take them through the required trainings and demonstrations.
The CBC team also recommended adding a CRC SmartWasher to the lubrication store as an environmentally friendly parts washing solution.
“The CRC SmartWasher has a compact design and uses the Ozzy Juice cleaning/degreasing solution for washing parts as an environmentally-friendly alternative to solvent and aqueous-based parts washers. The Ozzy Juice is also NSF compliant as well as certified AsureQuality” says Faber.
“The SmartWasher Bioremediating Parts Washing system is both self-cleaning and safe for the user. Through the process of bioremediating, the SmartWasher constantly maintains the cleanliness of the Ozzy Juice cleaning/degreasing solution without the need for hauling away of used fluid,” he adds.
CBC’s Food and Beverage Business Development Specialist, Matthew Byrnes, says the successful delivery of the required products, as well as the subsequent recommendations by CBC for additional services to the customer, came at the back of a long-standing relationship between CBC and their customer.
“Our customers trust us to meet their operational needs for quality parts and services and we deliver that by understanding their needs – sometimes even before they arise – and always being ready with the most suitable solution,” he says.
“We have built up this reputation over many years of service to the industry and working with reliable partners. When customers ask for certain products, we don’t just deliver that particular product to them. We look at their overall process and see what can be further added to help them achieve their objectives,” he concludes.