Supagas has again taken out Canstar’s Most Satisfied Customer Award for LPG, marking six consecutive wins. The recognition reflects strong customer ratings across key drivers such as value for money and ease of sign-up – and reinforces Supagas’s focus on its ‘Yes We Can’ service promise.
Supagas has been named the winner of Canstar’s 2026 Most Satisfied Customer Award for LPG, taking the title for the sixth consecutive year. The award is based on feedback from thousands of Australian customers and recognises LPG providers delivering the highest satisfaction on the factors that matter most.
“Congratulations to Supagas for winning Canstar’s 2026 Most Satisfied Customer Award for LPG,” said Canstar data insights director Sally Tindall.
“Canstar’s Most Satisfied Customers Awards are determined by the feedback and opinions of thousands of customers and given to providers delivering the highest satisfaction based on the factors that matter most.
“Supagas received high ratings across all categories, including value for money and ease of sign-up, the two biggest drivers in customer satisfaction when it comes to buying LPG, as determined by Canstar’s analysis.
“The 2026 award marks the sixth consecutive year that Supagas has taken the title, a testament to the ongoing satisfaction it clearly delivers for its customers.”
For Supagas, the win is clear signal that customers continue to value the fundamentals: dependable delivery, clear communication and proactive service. In a market where households and businesses are paying closer attention to cost transparency and responsiveness, the result reinforces the importance of a customer-first approach.
Supagas managing director Erol Arican said the award reflects the consistency of the company’s service culture and the effort of teams across the national network.
“Winning Canstar’s Most Satisfied Customer Award for LPG for a sixth consecutive year is incredibly meaningful because it’s based on direct customer feedback,” Arican said.
“It tells us we’re delivering on what matters most value, reliability and a straightforward customer experience.
“Our ‘Yes We Can’ ethos is about being responsive and agile with a customer-first approach, whether that’s clear onboarding when they sign up, dependable delivery scheduling, or support when their needs change.
“This recognition belongs to our teams across Australia, and we’re grateful to customers for the trust they place in Supagas. At the same time, we’re not standing still – with a new website set to launch in the coming months, we’re continuing to invest in better engagement and an even stronger customer experience.”
With customer expectations continuing to rise, Supagas says it will remain focused on practical improvements that strengthen the end-to-end experience – from sign-up and account support through to delivery reliability and service responsiveness – while continuing to back its ‘Yes We Can’ promise in the year ahead.