BSC opens the Gates to quality hoses for Australian premium winemaker

For a winery with a history as rich as South Australia’s Oxford Landing Estate winery, choosing the right equipment is essential to ensuring the wine’s quality. This is why when BSC Sales Representative, Robert Harris first introduced Gates’ food-grade hoses to the winery, he did not expect the winemakers to approve the product right away.

Robert says he knew about the stringent quality assurance process that the winery had in place, but he also had great confidence in the quality of the product he was offering.

Robert says when he called Oxford Landing Estates’ cellar manager to set up an appointment to introduce Gates’ hoses to him a couple of years ago, he was told to not keep his hopes high. He took his shot and went in with samples of the high-end Gates hoses. The winery agreed to test the wine transfer hoses and soon placed their first major order, forging a relationship with BSC that has flourished over time.

Chris Leggett, the Logistics Manager at Oxford Landing Estate, says the winery has one of the most stringent quality control processes in the industry.

“Any product that comes into any form of contact with the wine, such as the inside surface of the hose, needs to go through a quality control process and be approved for use before we can purchase it. Once we purchase a hose, it will go through a cleaning process and then through the quality control verification process,” he explains.

Chris has worked at the Oxford Landing Estate winery since the winery was built in 2004. He says he’s quite happy working with BSC as a supplier.

“BSC supplies us with quality hoses, as well as other equipment such as chains, bearings, seals and spare parts. We have never had any issues or concerns working with BSC. Their response time is very good and they understand what we need,” Chris says.

“The Gates’ hoses being of very high quality, it saves us time when it comes to testing the products. Robert visits us regularly on behalf of BSC and offers consultation to the maintenance department regarding any components that they need,” he adds.

Gates is one of the key suppliers of hosing solutions to the food and beverage industry in Australia and they work closely with BSC as a trusted partner to deliver those solutions.

Gates Australia Product Manager for Food Products, Kent Clark, says the Gates FOOD MASTER XTREME 250SD CR is an ideal hose for transferring wine, as well as any other beverage that could have its taste tainted if run through a lower-grade transfer hose.

“A number of well-known wineries only trust this particular product for transferring their wine. This is mostly based on their experience of being able to maintain the wine’s taste and flavor when it passes through the hose. We also sell the hose to manufacturers of beer, ale, milk, yoghurt, juices, soft drinks, cosmetic and pharmaceutical products.

What makes the FOOD MASTER XTREME 250SD CR unique, Kent says, is the proprietary Sanitron developed by Gates for use in the Food Master premium series.

The tube material, Sanitron provides a glass-smooth interior surface for efficient product flow – a smoothness competitors can’t match. It will not discolour foods and beverages or impart any unusual taste or odour during product transfer. And Sanitron is a snap to clean using open-end steam or high-temperature cleaning solutions up to 110°C. which meets the requirements of Food and Drug Administration (FDA), 3A-Class 3 and United States Department of Agriculture (USDA).

“The hose is also reinforced with a conductive filament and a monofilament helix, which provides crush and kink resistance. This means the hose can be run over or hit up against hard surfaces without any impact to the structure of the hose,” he adds.

Gates also offers a range of other hoses particularly designed for the food and beverage industry. These include, among others, the light and flexible FOOD MASTER BEVERAGE 150SD CR and FOOD MASTER OILS and DAIRY 150SD, which is ideal for transfer of animal fat, vegetable oil and dairy products.

Kent says working with BSC, Gates is able to provide flexible and custom-made solutions when required.

“For example, our hoses are often available in the standard 30-metre lengths. But we also have a custom-length program with BSC, wherein we can provide customised hose lengths to customers on a case-by-case basis,” Kent says.

“We hold our customers in high regard and support them as best we can. We understand that pricing and product availability are top priorities for our customers and that is why we work with BSC to provide quick turnarounds for customers,” he concludes.

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NSK Disc Agri Hub meets expectations of sugarcane equipment manufacturer

Wayne Willis speaks proudly when he talks about the history of Hodge Industries, where he is the owner as well as design engineer. A brief review of the company’s manufacturing legacy tells us why.

Wayne is the fourth generation of the family-owned business founded in 1914 when Wayne’s great grandfather won a patent for his unique sugar planter. The company has since expanded its range of products to include equipment for every stage of sugar cane plantation, from land preparation to planting, fertilising, weeding and harvesting.

They have exported since 1974 to almost every sugar cane growing country in the world and are the sole supplier to the sugar farming industry for a wide range of products. They also offer machinery repairs and general engineering services from the Hodge factory in Mackay.

Over the past 20 years, Hodge Industries has been relying on the BSC branch in Mackay to source the bearings and bearing components the company requires for a number of its agricultural equipment as well as a number of other miscellaneous parts and components required for their factory.

Wayne says the partnership has been advantageous for Hodge Industries for a number of reasons.

“Our experience working with BSC has been really good. The products we source from them are all excellent, as is the service they provide. More importantly, they constantly talk to us about our requirements to make sure they are well-stocked for whatever we might need in the future. They work hard to ensure we are fully supplied with what we need.”

One of the key components that BSC supplies to Hodge Industries is the NSK Agri Disc Hub – a complete bearing housing unit designed and manufactured by NSK Germany to withstand the rigours of broad acre farming, including Australia’s harsh conditions.

Andrew Rooney, BSC Mackay branch manager says the first time BSC introduced NSK Agri Disc Hub to its client was around 4 years ago. “Since then, they’ve just continued ordering the product. They don’t use anything else,” Andrew says.

Wayne says Hodge Industries has used the NSK Agri Disc Hub to improve the design of its sugar cane fertiliser equipment, which are used to fertilise the sugar cane ratoons when they grow about one metre tall.

“Through this improvement, we’ve created a more reliable product, to the point that we’ve actually never experienced a bearing failure since we started using the NSK unit. The Agri Disc Hubs were actually tested overseas in harsher environments than what we experience here in Australia, which explains their toughness and high performance,” he says.

Wayne says using the Agri Disc Hub has enabled Hodge to make its fertilising equipment slimmer, lighter, and stronger.

“The bearing we used before was a lot bigger, and we had to make them in components at our factory and then assemble them out in the field. The NSK Agri Disc Hub that we get from BSC replaces that whole mechanism. It’s also smaller and thinner, so it works really good for our product.”

According to NSK Australia’s Sales Engineer Dave Healey, the strength of NSK’s Agri Disc Hub lies in its thick solid steel housing body, which has a minimum thickness of 8.5 mm around the seal and bearing.

“This allows the bearing to absorb heavy impact loads,” he says. “The double row ball bearing installed at a 40-degree contact angle also enables the Agri Hub to cope with higher axial loads compared to a standard 30-degree angle of most competitor’s bearings.”

“The Agri Disc Hub is designed to ensure maximum protection for the rolling elements. A five-lip cassette seal protecting the housing and a further triple lip seal protecting the bearings make it very difficult for contaminants to reach the rolling elements, ensuring longer life for the bearing,” Healey says.

According to Andrew, there is great take-up of the Agri Hub in Mackay, both from manufacturers such as Hodge Industries as well as from farmers and equipment repairers.

“We just make sure that we stay on top of our customers’ needs and that we have all of the parts in-stock, when they need it and where they need it.”

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BSC customer gets a quick turnaround with Lovejoy Quick-Flex couplings by Timken

When a leading Australian grain producer needed to replace three hammer mill couplings at its grain mill, the BSC Shepparton branch in Victoria delivered the Lovejoy Quick-Flex couplings by Timken overnight and replaced the old couplings within minimal time, resulting in zero downtime for the customer.

Adam Failla, BSC’s Shepparton Branch Manager, says the branch had the Quick-Flex QF250 couplings readily available. The team then arranged to not just deliver them overnight, but also to remove the old couplings, install and laser align the new Timken couplings so that they were running at full capacity, without causing delays to the mill’s normal operation.

This resulted in considerable time and cost savings for the grain producer, Adam says.

“The couplings that our customer was previously using were no longer available in Australia. This meant they would need to wait at least 3-4 weeks and pay an additional airfreight to get the couplings delivered to them from overseas. Our branch is well-stocked with the Quick-Flex couplings as these are very popular products, so we suggested to help them with the replacement.”

The Quick-Flex couplings are designed to allow for quick replacements which streamlined the process. As needed, the elastomeric urethane insert is able to be replaced quickly and easily without removing the hubs or moving connected equipment.

“This brings down the coupling replacement time to minutes instead of hours,” Adam says. “By eliminating the need to move or disassemble the drive system, it also makes it easy to inspect the couplings from time to time to make sure they are working perfectly.”

As a key supplier of bearings, power transmission and industrial products in Australia, BSC has been supplying products to the major Australian grain producer for the past 15 years. The team also conducts regular vibration analysis on the factory’s hammer mills, which was how they learned about the need for coupling replacements in the first place.

Adam says the BSC Shepparton branch has already supplied a range of Timken products, including the Quick-Flex couplings and Carlisle belts by Timken to the 75-acre grain mill, receiving very positive feedback from the customer.

“We’ve built a very positive relationship with our customer. We supply them with quality Quick-Flex® couplings for their grain press and hammer mills. We also supply the company’s farms with a range of Timken bearings for their tractors, headers, pumps and augers,” he says.

Australian Timken’s Regional General Manager, Michael Grant, says the Lovejoy Quick-Flex® couplings by Timken are designed to withstand the shocks and vibrational loads that are common in applications such as hammer mills.

“The Quick-Flex couplings can absorb shock loads and vibration while accepting up to two degrees angular misalignment. They can also handle high speed and very high torque of up to 188,000Nm, making them suitable for a wide range of applications,” he says.

“Also, because there is no metal-to-metal contact between opposing hubs with Quick-Flex® couplings, you’ll save money not replacing hubs or other metal components since they do not wear. For harsh environments, including wash-downs for food processing, we can also offer a stainless-steel version across a large range of the coupling sizes.”

Michael says the BSC and Timken engineering teams work together to support customers across a wide range of industries.

“The Quick-Flex couplings are treated as standard off-the-shelf product for which BSC branches are always well-stocked. The BSC team is very much capable of providing the support required by their customers when it comes to the initial design or selecting the right coupling size to handle the required torque.

“In addition to that, the Timken engineering team is also there to support the BSC team as and when required. As part of the support on offer we jointly visit customers to introduce our products to them or to help with technical support that includes areas such as product selection & problem solving. It’s a partnership that has grown and deepened over time and one that works extremely well in adding value to our end-user customers.”

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Foodlube for the machine masses

With food production ramping up as people stockpile in the midst of COVID-19, reliability has never been more important – both in terms of product performance and the supply chain.

And it’s not just the supply chain of the goods themselves that is in the spotlight, but the products and services that keep those products in full production – the plants, machinery and back up service.

In order to keep everything running smoothly, a high-quality, food-grade lubricant is needed, and the ROCOL FOODLUBE range is designed to keep plant and machinery in top shape. Distributed by industrial products specialist, BSC, ROCOL fits the bill in many ways, according to BSC national key account manager, Steve Keown.

“ROCOL FOODLUBE has NSF certification, which is globally recognised, and it is also HACCP certified and the products are made using registered ingredients by the USDA and FDA,” he said. “They’re free from nut and soy oils, free from genetically modified ingredients as well. For a certification approval level, they’ve certainly got all the global checks in place.”

Most importantly, during these times, BSC has a large amount of stock of its range in its various warehouses around Australia. Not only that, but it has engineering staff that are on call and available 24/7 to help. Being Australia wide, the company can get product to customers very quickly. This is important – not only for planned maintenance – but in situations where unexpected downtime might occur due to the heavy use of machinery.

Emilio Seballos is the Channel Manager for Heavy Industry at ITW Polymers and Fluids (ITW P&F), the company that owns the ROCOL brand. Based in New South Wales, Seballos knows from first-hand experience how well BSC comes to the party in terms of support, and even helping open up new markets for products.

“Working with BSC is very good. Over the years our relationship has grown significantly,” he said. “They are really easy to work with because they are able to add value on top of providing products. Not only are they able to provide the bearings, the chains etcetera, we can then come in and help from a specialist lubrication standpoint.”

He even goes one step further when it comes to what BSC can do for those running the plant and machinery that keep the food and beverage industry chugging along.

BSC are definitely solution sellers, he said. “BSC offer solutions because they are already providing a technical service from the standpoint of bearings, belts, chains, lubrications and those sorts of things. They are already dealing with customers of our products on a technical level, so there is an excellent synergy between what they can do and what we can supply to industry.”

An example of this collaboration can be seen through both BSC and ITW P&F working together to conduct site assessments at a Global food manufacturer’s operations based in NSW. As a result of the site assessments, BSC and ITW P&F identified that the plants had an excess of stock holdings and were able to brand rationalise to the ROCOL brand and cut their stock holdings by up to half.

The experience from the NSW site was then transferred to the global food manufacturer’s Tasmanian sites. The team at WebsterBSC – BSC’s sister company – were then able to conduct a thorough lubrication survey of two of its food processing sites.

The WebsterBSC team worked in conjunction with ITW P&F, and analysed the lube stores in both operations. Similar to the NSW sites, the result, according to WebsterBSC sales rsepresentative Rick White, was a rationalisation in the number of lubricants that the factories had on site from 25 different lubricants down to only 10 products.

“ROCOL products are very versatile and can be used in a range of applications. By using ROCOL lubricants, the factories were able to reduce their lubricant inventory considerably – which made stock management a lot simpler and more efficient,” White explains.

To elaborate on the versatility of the ROCOL products, White introduces some of the products that WebsterBSC and ITW P&F recommended as part of the survey program.

“For example, the ROCOL FOODLUBE Premier 1 grease is an all-round grease that can protect ball, roller and plain bearings, slides and bushes in water wash offs,” he said.

“The FOODLUBE Hi-Power hydraulic oil and FOODLUBE Hi-Torque gear oil also have some great features. We’ve supplied them successfully to major food manufacturers in Tasmania and nationally, with great customer satisfaction,” he added.

White, who works at the WebsterBSC Burnie branch and has been involved in the sale of industrial and engineering products for over 47 years, said continuous support is BSC’s secret to maintaining a lasting relationship with customers.

“When the same food manufacturer required hydraulic gear oils as part of their scheduled annual maintenance shut down, WebsterBSC was able to supply the order within just one day to avoid any unwanted delay. Our customers know that they can trust us to support them when they need it most.”

Chicken Plucker re-design helps processing plant save money and time

When the BSC Engineering Solutions team found that a chicken processing customer in South Australia was ordering as many as 32 new chicken pluckers per week, they knew something wasn’t right.

BSC’s major accounts executive, Andrew Fant, has been assisting the chicken processing customer for over 20 years on all matters related to bearings and power transmissions. He and his team closely monitor and keep a record of every piece of equipment that the customer orders as part of their practice to improve the component reliability.

“The customer was getting only one to three months’ life out of each plucker. Costing them on average $7,000 per overhaul, this was a huge burden. So we suggested looking at ways to improve the equipment’s reliability and extend its life,” says Fant.

The processing plant operates 900 chicken pluckers that work 24/7 to process thousands of chicken per day. The motivation for the BSC engineering team was to design pluckers that would last longer, so the customer could save money due to fewer shutdowns due to repairs having to be conducted.

One of the problems that the team identified when they started to analyse the problem was that the parts used for the OEM pluckers were not machined to the right tolerance.

“We changed the design of the aluminum casings with help from a local manufacturer to gain better control of the machining tolerances. We also used our knowledge of bearings, housings and sealing arrangements to improve the design of the bearing,” explains Fant.

“BSC’s extensive knowledge in bearings, housings and sealing arrangements comes from our years of experience in design and manufacture of these components,” he adds.

Helping the South Australian BSC team on the project was Anthony O’Keefe, BSC’s Engineering Manager who is based in Melbourne.

O’Keefe says one of the challenges with the re-design was to make sure that the bearing is protected from contamination. To gain an understanding of how pluckers
work, he describes the production line process.

“After the chickens are beheaded and washed with hot water, their feathers are removed using the plucker. The plucker contains a series of rubber fingers that are mounted onto the plucker bearings. These rubber fingers rotate around the plucker and remove the feathers,” he explains.

“You can imagine that this is a very messy process and there’s a high risk for the contaminants so sealing off the units was critical in the design,” he explains.

Another point to keep in mind was to design an assembly that could withstand the out-of-balance nature of the plucker’s movements.

“Because the plucker’s rotation is unbalanced, the load is distributed unevenly and this was something we had to consider while designing the new plucker assembly,” says O’Keefe.

While the BSC team was conducting trials on the new plucker bearing design, the customer also noticed and rectified an issue with a belt exerting unnecessarily high loads on the bearings.

The result of design improvements by the BSC engineering team and the reduced load on the bearings resulted in the customer only ordering 16 new pluckers over the past four months. Compared to the previous rate of 32 orders per week, the improvement is significant.

“By working with the customer, we were able to combine our knowledge of the components with their knowledge of the application to come up with a design that has resulted in huge savings for the customer. This solution has already been rolled out to another chicken processing plant in Victoria and has the potential for many more.” says O’Keefe.

Apart from being suppliers and technical consultants for their customer, the BSC team also manages the plant’s consignment stock to make sure the client has sufficient stock of critical components.

“A few years ago, we would get after-hours calls from our customer at least four to five times a month. By going down the path of managing the customer’s stocks directly, we now rarely get any urgent calls. A BSC staff member is based on the site and makes sure that the store remains well-stocked,” says Fant.

“We have a close working relationship with our customer and they can discuss any problems that they might have with their equipment and our team will work on improving the reliability of the equipment,”
he adds.

Read more articles like this at: www.lets-roll.com.au

Sweet fix for MSF Sugar stirrer

When MSF Sugar Project Engineer Mitchim Elder sought a solution to a low-grade pan sugar stirring application, the answer came through a collaborative effort between his local BSC branch in Cairns and coupling supplier, Timken.

Elder had wanted to remove the maintenance-heavy hydraulic system and simplify it with an electro-mechanical solution to reduce both maintenance costs and downtime. Integral to the process was a coupling that could transmit high torque. This goal was not only achieved but the coupling supplied continues to operate – 5 years after its installation – without Elder ever having experienced an issue with it.

“In engineering, no news is good news! It’s when components aren’t doing the job that you hear about them,” Elder enthuses. “When you install a component and it works away without a problem, that’s the solution you want and that’s been our experience with the Timken coupling.”

As one of Australia’s leading agribusinesses, MSF Sugar is a processor as well as a grower, marketer and exporter of raw sugar. The company has been operating for over 124 years, and employs around 760 people in Queensland1.

Michim Elder is the Project Engineer for the Mulgrave Central Mill which is located in Gordonvale, up in North East Queensland. It’s about a 20-minute drive to his local BSC branch in Cairns.

Elder explains that within the sugar mill operation, there are a number of low-grade pans in the process house, including one which has a stirrer application, which is viewed as a critical asset to the mill.

“This particular pan is one of three, so if we cannot get product through that pan it will hold up the whole process. It won’t stop our operation completely, but it definitely has a significant impact on production when there is downtime,” he says. “So, I took the opportunity to change out the hydraulic drive unit and put in an electric motor gearbox.”

Elder’s decision to overhaul the drive system was followed up by a conference with his BSC branch as to the design and supply of components. This involved consultation with the BSC Area Account Manager, Paul King and Sean Young, who was the North QLD Regional Sales Manager for Australian Timken at that point in time.

“There was a significant amount of consultation at the time regarding the details and design. There was a lot involved in terms of modification – particularly from the existing hydraulic motor base and trying to incorporate a solution bound to the gearbox,” explains Elder. “We actually used the existing hydraulic motor base frame and mounted the new gearbox on this together with a coupling. BSC worked with us to come up with a solution that best fit our needs.”

Sean Young recalls that the Lovejoy QF1000 QuickFlex coupling by Timken was recommended as the ideal coupling choice after a site visit.

“This was a vertical high torque application utilising a metallic gear coupling which required lubrication and was in a difficult location to easily access,” he explains. “In order to replace the gear coupling a crane had to be hired, the roof removed and the entire coupling replaced – but only once the hydraulic motor had been removed also. This was very time consuming and also affected production.”

Young and King obtained all the relevant information about the drive from Elder including the motor power, output speed, shaft dimensions and space restrictions before selecting the coupling.

As to why the Lovejoy QF1000 QuickFlex coupling by Timken is such a good fit for this application, Young breaks it down to three key features – lack of wear, accessibility and lubrication.

“It is a shear style coupling, which means once it is set up the only item that wears is the element. This is easily and quickly accessed,” he explains. “This coupling does not need to be lubricated at all – unlike the gear coupling that it replaced.”

As far as Elder is concerned, he achieved his goal of improving the efficiency of the application and reducing the amount of maintenance required by changing out the drive system. This translated to significant cost savings and would not have been achievable without his collaboration with BSC and Timken with regards to the coupling component.

“We’ve had zero issues from a maintenance perspective, and this has been in place for 5 years now without any worries,” he says. “So that’s the perfect solution. That’s what you want. And the BSC team worked with us to make it happen – it was definitely a collaborative effort.”

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Compressing the right information for customers

The food industry needs to operate efficiently to ensure quick delivery of produce, so it is as fresh as possible for customers. To meet this standard, reliable air compressors with a proven track record of success are required.

Air compressor faults take time to repair and that downtime also threatens required delivery objectives, especially for fresh produce going to market.

It is for this reason David Malthouse, BSC Product Specialist, says the company only works with leading air compressor manufacturers.

He says the BSC teams’ product knowledge combined with proven products, enables BSC customers to get the best outcome for their processing plants.

One such air compressor manufacturer is Peerless. Troy Jamieson, Peerless National Sales and Marketing Representative says every machine the company supplies comes with a recommended service guidance.

“At each factory we also run and test everything so that when we supply the product to BSC we know we have tested it for a good two to three hours or more,” Jamieson says.

He says in the food industry it is really important to have both the right compressor and the right filtration.

“Air compressors can start delivering air from 1 litre to 6500+ litres, that is why it is very critical we talk to the consumer about what their air requirements are and how that can be best serviced,” Jamieson explains.

This is where BSC and Peerless’ close relationship becomes a critical factor in customer service.

“We work very closely with our partners in the market. They might contact us and say they have a consumer and they want to get advice from the manufacturer. In these circumstances we try and work as a unit to ensure we are quoting the right compressor for the right application,” Jamieson asserts.

David Malthouse at BSC agrees, saying the company use staff knowledge to ensure customers end up with the best suited product.

“Our team have the practical knowledge and expertise to make educated industry relevant recommendations for air compressors, and a vast array of other products, to benefit customers,” Malthouse enthuses.

BSC can supply air compressors to suit various food and manufacturing plant applications from their range of branches throughout Australia.

“BSC can offer customers same day delivery, based on their location, in order to get any processing plant up and running as soon as possible,” Malthouse says.

When purchasing an air compressor, the BSC team are there to support and advise the customer for any application.

“We can calculate and recommend the correct size and volume of air required to service a site. We can also interchange and identify the difference between compressor brands, so the customer is supplied the right one,” Malthouse adds.

“We also recommend service agents for all brands and can offer engineering support through our own engineering section.”

One BSC customer is a major Australian horticulture company, Costa Group, and in May of 2019 they approached BSC in the search of a new air compressor requirement for its Monarto mushroom farm site expansion.

The compressor was required for two new Evolable machines, capable of labelling 240 punnets of mushrooms every minute. In addition to labellers, the compressor also needed to provide air to Costa’s Ishida machine, indexing conveyor and bucket elevator.

The team at BSC Lonsdale, which service the Monarto site turned to Peerless to relay the customer’s needs.

Costa, Peerless and BSC then worked together to determine a suitable screw compressor unit to best suit the Monarto site.

This was the Peerless HQ10/8, capable of delivering 1200LPM or air at 116PSI (8BAR) which can be fully regulated down to the desired PSI settings. It was also fitted with an oil separator and flow meter.

Costa initially had concerns around the oil separator and filtration on the Peerless HQ10/8, which Peerless quickly confirmed exceeds the requirements of the AS/ NZS1715 with regards to particle removal and oil carryover.

After negotiation with pricing and delivery, Costa were satisfied with the end result and proceeded with the order.

Finding the right solution for customers like Costa is what Malthouse likes most about his job.

“The best part of my job is the people,” he says. “My drive is to help all the people I deal with and do my best to solve any issues they have locating required products, to service their efficiency needs.”

Read more articles like this at: www.lets-roll.com.au

                                                 

Foodlube for the machine masses

With food production ramping up as people stockpile in the midst of the coronavirus, reliability has never been more important – both in terms of product performance and the supply chain.

And it’s not just the supply chain of the goods themselves that is in the spotlight, but the products and services that keep those products in full production – the plants, machinery and back up service.

In order to keep everything running smoothly, a high-quality food-grade lubricant is needed, and the ROCOL FOODLUBE range is designed to keep plant and machinery in top shape. Distributed by industrial products specialist, BSC, ROCOL fits the bill in many ways, according to BSC national key account manager, Steve Keown.

“ROCOL FOODLUBE has NSF accreditation, which is globally recognised, and it is also HACCP certified and the products are made using registered ingredients by the USDA and FDA,” he says. “They’re free from nut and soy oils. Free from genetically modified ingredients as well. For a certification approval level, they’ve certainly got all the global checks in place.”

Most importantly during these times, BSC has a large amount of stock of the range in its various warehouses around Australia. Not only that, but it has engineering staff that are on call and available 24/7 to help. Being Australia wide, the company can get product to customers very quickly. This is important – not only for planned maintenance – but in situations where unexpected downtime might occur due to the heavy use of machinery.

Emilio Seballos is the Channel Manager for Heavy Industry at ITW Polymers and Fluids (ITW P&F), the company that owns the ROCOL brand. Based in New South Wales, Emilio knows from first-hand experience how well BSC comes to the party in terms of support, and even helping open up new markets for products.

“Working with BSC is very good. Over the years our relationship has grown significantly,” he says. “They are really easy to work with because they are able to add value on top of providing products. Not only are they able to provide the bearings, the chains etcetera, we can then come in and help from a specialist lubrication standpoint.”

He even goes one step further when it comes to what BSC can do for those running the plant and machinery that keep the food and beverage industry chugging along.

“BSC are definitely solution sellers he says. “BSC offer solutions because they are already providing a technical service from the standpoint of bearings, belts, chains, lubrications and those sorts of things. They are already dealing with customers of our products on a technical level so there is an excellent synergy between what they can do and what we can supply to industry.”

An example of this collaboration can be seen through both BSC and ITW P&F working together to conduct site assessments at a Global food manufacturer’s operations based in NSW. As a result of the site assessments, BSC and ITW P&F identified that the plants had an excess of stock holdings and were able to brand rationalise to the ROCOL brand and cut their stock holdings by up to half.

The experience from the NSW site was then transferred to the global food manufacturer’s Tasmanian sites. The team at WebsterBSC – BSC’s sister company – were then able to conduct a thorough lubrication survey of two of its food processing sites.

The WebsterBSC team worked in conjunction with ITW P&F, and analysed the lube stores in both operations. Similar to the NSW sites, the result, according to WebsterBSC Sales Representative Rick White, was a rationalisation in the number of lubricants that the factories had on site from 25 different lubricants down to only 10 products.

“ROCOL products are very versatile and can be used in a range of applications. By using ROCOL lubricants, the factories were able to reduce their lubricant inventory considerably – which made stock management a lot simpler and more efficient,” White explains.

To elaborate on the versatility of the ROCOL products, White introduces some of the products that WebsterBSC and ITW P&F recommended as part of the survey program.

“For example, the ROCOL FOODLUBE Premier 1 grease is an all-round grease that can protect ball, roller and plain bearings, slides and bushes in water wash offs,” he says.

“The FOODLUBE Hi-Power hydraulic oil and FOODLUBE Hi-Torque gear oil also have some great features. We’ve supplied them successfully to major food manufacturers in Tasmania and nationally, with great customer satisfaction,” he adds.

White, who works at the WebsterBSC Burnie branch and has been involved in the sale of industrial and engineering products for over 47 years, says continuous support is BSC’s secret to maintaining a lasting relationship with customers.

“When the same food manufacturer required hydraulic gear oils as part of their scheduled annual maintenance shut down, WebsterBSC was able to supply the order within just one day to avoid any unwanted delay. Our customers know that they can trust us to support them when they need it most.”

Read more articles like this at: www.lets-roll.com.au

                                   

BSC committed to maintaining customer uptime and keeping supply chain open

In a time of uncertainty, it’s good to have a constant, especially if that constant helps keep Australia’s food and beverage supply chain open. BSC are making sure their clients know  they are open for business in this vital cog of manufacturing and processing.

With food and beverage companies ramping up production, at some stage they will inevitably need their plant and machinery to be maintained. The supply chain is only as good as the products that are being moved, and the amount of products being moved is reliant on plant and machinery being in tip-top shape.

National accounts manager for BSC, Jeff Mrak, knows how important having products available on demand is for food and beverage manufacturers and processors.

“If one of these plants has a bearing, seal, chain, electric motor or gearbox fail, then their production plant will stop,” he said. “We’re lucky because our supply chain is sourced from various high-quality, multinational manufacturers that have the capability to help keep plants open. We are very well hedged against any issues, without supply chains becoming affected significantly.

“We have access to a further supply chain for parts through the Motion Industries business in the US, which is a massive distribution network that we can utilise. They’re open for business because they have the essential services classification.”

Just as important is the availability of staff to support clients and make sure products arrive in good time if urgent maintenance is required.

“We’ve checked with some of our larger national corporate organisations to ensure we’ve got them covered on critical stocks and we’re all good,” said Mrak. “Our supply chain is well spread, and we have multiple products at multiple locations – all our teams are available 24/7.

“As production ramps up, the need for our products will increase. Where food-grade products are required we will supply those products.”

And while the company is assuring its clients and potential clients that they are open for business, it is treating the coronavirus situation with the respect it deserves.

“We have our engineering team available and we can deploy people to a particular site; we’re lucky that our engineering solutions teams are situated in every state to go to a site,” he said. “We are taking into account the protocols of COVID-19 and what is required at each level.”

Mrak’s comments are backed up by CEO Nick Kerwin who said his company has large stock holdings and its supply chain remains under constant review.

“You have my commitment that even in these difficult times, we are an organisation that will always be here to provide reliable, efficient, local and yes-can-do service,” Kerwin said.

As COVID-19 threatens to grind businesses to a halt, BSC remains committed to maintaining customers’ up-time and productivity.

To read more articles about BSC’s resources and activities go to: www.lets-roll.com.au

 

Keeping operations sweet with sugar cane shredders

All sugar cane that passes through a sugar mill must pass through a shredder, which reduces the cane to a fibrous mass before it passes on to further crushing and refining processes required for the production of sugar.

Shredders run at high speeds, approximately 1000 rpm, churning through heavy loads of cane throughout the mill crushing season. This arduous process requires shredder components that can withstand high strain.

As the shredding process occurs very early in the production of sugar, it is critical that shredders are maintained in working condition. If a shredder fails, mill production comes to a halt. Choosing the right parts and keeping them well-maintained is therefore essential in minimising costly downtime.

The spherical roller bearings are a critical component in the operation of a cane shredder. When bearings are fitted to the shaft of the shredder, they fit on a taper which locks the ring of the bearing on to the shaft so that it cannot move. Forcing the ring upon the taper elastically stretches it. Under the heavy loads, high speed, and high temperatures of the shredding process, the ring of a bearing can become cracked and fracture, causing the shredder to seize up.

BSC and NSK engineering teams carry out regular installation and maintenance of bearings for sugar cane shredders at mills across Queensland and northern NSW. According to Anthony Richards, reliability engineering manager at BSC, installing the right spherical roller bearing can make all the difference in maintaining shredder operability throughout the crushing season.

“NSK’s TL Series is the go-to for this kind of application. They are extremely durable and have a long operation life,” Richards said.

A special surface hardening thermal treatment is applied to the inner rings of the TL Series bearings, making them highly resistant to ring fracture and cracking under the straining conditions of the cane shredder.

Because the TL Series bearings have harder surfaces than standard bearings, their wear resistance is higher, enabling them to last longer in arduous conditions. While standard bearings usually last for two seasons of mill shredding, the TL Series can last up to four.

To get the most out of these bearings, it is important that they are installed properly and regularly monitored.

“Because shredders are such a critical piece of equipment, it is extremely important that the bearings are fitted correctly to get the best life out of the product,” said Richards.

First, BSC and NSK engineers visually inspect and measure the internal clearance of the new bearing and inspect the shredder shaft for defects. Bearing Blue is then applied to the shaft to check on the contact area of the bearing tapered bore on the tapered shaft. The bearing bore and shaft are cleaned before the bearing is mounted. Hydraulic oil under pressure is fed to the bore of the shaft through to the inner ring to assist in axial drive up. A dial indicator is then mounted on the shaft to monitor axial movement and feeler gauges measurements are carried out to establish the final clearance setting of the bearing. Using feeler gauges, the gap between the seal shoulder and the bearing’s inner ring is measured in order to match the required shim thickness. The bearing is then dismounted, the shim with the required thickness is put in place and the bearing is remounted. Finally clearance measurements are taken again to confirm that the fit is correct.

“Our engineering services teams at BSC have expert product knowledge and experience in installing and maintaining these bearings,” Richards said. “Three times a year we will do vibration testing to monitor their condition, and we will often do yearly inspections.”

With local branches located across NSW and Queensland, BSC is able to respond quickly to customers requiring new products or maintenance services.

“If a customer rings up and needs assistance, we are available and ready 24/7. The TL Series is quite a specialised bearing and it is stocked and readily available at our branches, so if a client needs the product, we can deliver it quickly,” said Richards.

“Whether it be remotely assisting with technical information and advice over the phone, or actually going onsite to carry out or assist installations or checking and replacing equipment – when our customers need us, we are always ready to help.”

Read more articles like this at: www.lets-roll.com.au

                                                 

Smooth operators: Quality of baked goods reliant on well-lubricated equipment

The way the local bakery gets their favourite pastries and bread loaves so perfectly fluffy and moist has a lot to do with the bakery equipment used, and the smooth functioning of this equipment strongly relies on a lubrication system.

Oven chains are one of the highest cost components in any bakery operation, because the logistics of replacing them is so complex. It is both time and cost heavy to do so, requiring oven down time as well as labour time. The need to replace oven chains, however, is avoidable, because the wear and tear is usually the result of less than optimal lubrication practises.

According to Steve Keown, BSC National Product Manager for Lubricants, oven downtime in a bakery is incentive enough to invest in better lubrication systems. Keown often recommends Alemlube to customers due to the quality of their products and their history in supplying lubrication systems to the food and beverage sector.

Alemlube is a full solutions provider of lubrications systems, with the capabilities to provide off-the-shelf lubrication equipment. In an interview, Alemlube’s Lubrication Systems Product Manager, John Knight, explained that the organisation has a dedicated division which designs, installs and services the major lubrications systems integral to the food and beverage industry.

Knight passionately believes Alemlube’s automated lubrication solutions can and do increase the efficiency of bakery operations, particularly because it will mean more oven uptime.

“The logistics of oven chain replacement is daunting. It’s complicated and time consuming to conduct,” explains Knight. “The time it takes to lubricate chains by hand impacts on the productivity of the bakery and the labour cost to do this is also quite high. Lubricating the equipment automatically eliminates the labour and time needed for manual lubrication, which in turn increases productivity. The automation of this process also eliminates the risk of under or over lubrication.”

Alemlube’s BEKA Magnetic Pump Chain Lubrication System is the primary system utilised by commercial bakeries and other applications in the food and beverage sector.

It is an electric multi-shot dispensing system, oil is dispensed in small shots, with options for preferred volume of oil, with a frequency of up to 300 shots/minute possible. This method of dispensing in small quantities also minimises waste. The shots are dispensed precisely to the chain pins, without air or brushes needed.

“It makes precision lubrication of oven chains quite easy,” Knight confirms. “Keeping the oven chain in optimum fully lubricated condition reduces wear and, therefore, increases chain life. This is all made possible while the oven is in production, which is a bonus.”

According to Knight, the optimal time to lubricate the chain is during operation. Lubricating critical components during the process not only saves time, but actively reduces mechanical wear.

Other Alemlube products, such as single and multi-point lubricators, are also relevant to and suitable for installation in bakeries depending on the specific application and location.

While the lubrication of equipment is often treated as a secondary concern and the budget for it kept as minimal as possible, Knight believes it is an essential component of the smooth functioning of any machinery and equipment.

“Determining the ‘best lubrication solution’ for your machinery is hard, because optimal lubrication requires skill, time, manpower and money, but Alemlube designs their systems with the intention to make this as easy as possible.”

Alemlube automates the process of lubrication to ensure optimal lubrication of all points is maintained during production. The result is to reduce breakdowns, increase life of critical plant and to allow the redirection of maintenance resources to other tasks, such as baking.

For more information click here: www.lets-roll.com.au

                 

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