What a cracker! Biscuit manufacturer benefits from food safety compliance solution

Food suppliers in Australia are under increased pressure and scrutiny to ensure they are compliant with food safety standards. To prepare for auditing, companies not only need to make sure their maintenance products are NSF H1 compliant, but that they have acceptable food safety identification and risk reduction programs, as well as adequate documentation of onsite chemical and cleaning processes, in place.
Such was the situation with an Australian biscuit manufacturer, who was looking for a holistic solution that would combine food grade lubrication and cleaning products with an audit compliance program that would also align with their existing onsite processes.
As a long-standing customer of BSC, and one who already used CRC food grade lubrication products, BSC sales representative Fady Elchab noted the customer might benefit from the CRC GREENLIGHT Food Safety Program. He collaborated with CRC national business development manager, Peter Oudomvilay, and Iain Faber, national industrial and food Grade MRO chemicals and lubrication channel manager, to propose a solution. It proved to be an excellent fit.
“The customer was looking for food grade lubricants and chemicals for their workshop, but as a well-known manufacturer, were also under a lot of scrutiny regarding food safety. Every food safety audit, they needed to ensure all their lubricants were compliant,” said Oudomvilay. “Fady identified that the customer needed a better food safety program for their chemicals and cleaning. As the CRC GREENLIGHT encapsulates both the right products for hygienic measures, as well as the processes required to deliver a compliant food safety program, we engaged with the manufacturer to take up this program.”
Initially, the manufacturer trialled the program and products to see if they were compatible with their existing onsite processes, as well as effective for their particular use and application.
“When they identified the program was suited to their application and had no issues aligning with their onsite processes, they rolled it out to the rest of the plant,” said Oudomvilay.
Moreover, the CRC products that were in use – which included chain lube, machine oil, penetrating oil and a bio-degreaser – were covered by the GREENLIGHT program, making the adoption of the program a seamless one. The customer further embraced the bio-remediating technology and maintenance compliant CRC SmartWasher into their process as well.
“The CRC GREENLIGHT program makes identification of compliant products easy and ensures proper product usage through detailed training and extensive documentation,” he said. “This system will not only aim to reduce cost, inventory duplication and invoicing but will also maximise regulatory compliance. Other safety measures include aerosol labels with QR codes as well as cap and nozzle materials which are designed to be picked up by x ray and visual systems if dislodged during food production and on processing lines.”
The CRC GREENLIGHT program involves the following steps:

  • Inventory assessment on site for compatibility to applications and environment
  • Identification, offering of CRC range of NSF H1 compliant maintenance products
  • Visual food safety identification program through wall/ cupboard signage, posters, printed materials and storage cabinet for food grade lubricants/ chemicals only
  • Onsite staff training on the risk reduction program
  • Ongoing updates to ensure customers remain at the highest level of regulatory compliance

Faber noted that the CRC GREENLIGHT program meets global standards, not just Food Standard Australia & New Zealand (FSANZ). The program aligns with global regulation on 25 allergens, including the more recently added lupin allergen.
“This means we are not only able to service the Australian markets, but able to open ourselves up and provide that supporting documentation to a lot of export businesses,” he said.
Back in context to the biscuit manufacturer, Oudomvilay said the CRC GREENLIGHT program has gone “beyond customer expectations.” This is a result of CRC’s commitment to due diligence with its allergen testing and certification, alongside the relationship that the customer has with BSC. It is through this partnership that an effective solution was implemented to enhance the safety standards at their manufacturing facility.
“The reason we are at the forefront of this program is because we take it so seriously,” Oudomvilay concluded.
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A cut above the rest

As an agricultural service contractor, Daryl Phillips, the owner of Nendy Enterprises, spends the harvesting season conducting harvesting and windrowing projects near Albury and in the Riverina region of New South Wales, occasionally taking up projects as far as Geelong in Victoria. Read more

Come rain or shine, the harvest goes on

For Rob Pickles, who owns an agricultural contracting business in north central Victoria, every job is different from the other. Depending on the season and the type of crop being harvested, he needs to make sure his harvesting and baling machinery can work efficiently through the season without any unexpected downtime.
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Getting the harvest on track

Autumn rainfalls of above average in most of Victoria and New South Wales this year mean busy times ahead for Shaun Thorneycroft, whose business, Precise Header & Ag Repairs, helps more than 70 growers in north-west Victoria with their header services each year.

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Building a bond that lasts

Baler chain failures can be very frustrating when they happen in the middle of the busy harvesting season, particularly at night. As Troy Markland, Product Manager at BSC explains, the broken chain often needs to be replaced right there in the field to continue the day’s job, causing serious delays and reduced productivity.

“There’s also always the risk that a failed or a badly fitted chain can damage other components such as the sprockets,” he says.

When one of BSC’s customers, Rob Pickles from Hayanmi Fodder, complained about frequent chain failures on his baler machines, the BSC Shepparton team suggested switching to Diamond’s high strength (HS) series roller chains for increased reliability.

Rob’s business, Hayanmi Fodder, owns two Krone balers and engages in agricultural contracting work in the north central regions of Victoria, producing 15,000 – 20,000 bales per machine.

Hayanmi Fodder’s existing baler chains were wearing out quickly when put through the heavy workload and failing before even one hay season was over.

When Rob contacted the BSC Shepparton branch in search for a solution, he was advised to switch to the Diamond 60HS-1 chains.

As Troy explains, the HS series of Diamond drive chains features through-hardened, medium carbon alloy steel pins, which enable them to resist higher impact and shock loads and offer better working load capacity compared to the standard heavy series drive chains.

“Diamond’s high strength series chains are built to ASME/ANSI B29.1 and B29.28 standards, making them suited to applications subjected to heavy loads or lifting,” says Troy.

Following the upgrade to Diamond 60HS-1 chains, the reliability of Hayanmi Fodder’s baler machines has improved dramatically, says Rob.

“We now tend to put a new set of roller chains on the balers at the start of the harvest season and we get through the season without a hitch. Sometimes the same chains last for two consecutive seasons without needing replacement. Before this, we sometimes had to replace the chains up to three times each year.”

As an additional benefit, Rob says replacing the chains has also reduced the frequency of sprocket wear on the machines.

This, as Troy explains, is due to the Diamond 60HS-1 chain maintaining correct pitch length, ensuring positive and accurate chain and sprocket engagement, combined with a good lubrication process.

In addition to the high strength series, Diamond Chain also manufactures hoist chain and rollerless lift chain for heavy loads or lifting applications.

“The Diamond hoist chain is dimensionally identical to standard series chains but also incorporates pins produced from medium carbon alloy steel, through-hardened to give chains higher working load capacity and additional resistance to fatigue,” says Troy.

“The Diamond rollerless lift chains are designed for tension linkages where frequent articulation requires the increased bearing area of roller chain. Rollerless lift chains are dimensionally identical to standard series chains but are produced without rollers,” he adds.

As strong as the new chains on his balers are, Rob says so is the bond of friendship that has formed over the years between him and the BSC Shepparton Branch Manager, Adam Failla – whom he refers to as his “mate”.

“I’ve known Adam for a long time, and he knows his products very well. In fact, all of the BSC team have a good product knowledge and they are very down-to-earth, so it’s easy to get their advice when an issue comes up,” he says.

“I’ve worked with the Shepparton branch for many years and I can say with confidence that whatever spare part or product I need, they can find and provide to me in the shortest time possible,” he adds.

Adam says as industry experts and suppliers of reputed agricultural equipment parts, the BSC team engages closely with farmers and agricultural contractors through regular site visits and participation in agricultural field days to understand their requirements.

“When we meet with the farmers and our customers, be it during a visit to their farm or on an agricultural field day, we always ask them questions to see if we can offer better products than what they are currently using to get better life out of their equipment,” says Adam.

“Contractors like Rob invest heavily in their machines and they put these through very different conditions. For example, some contractors go to the Mallee region, where the farming conditions are a lot different than what they experience here. The soil tends to be drier and dustier up there, whereas we have had more rain here near Shepparton.

“So, when we offer a solution, we keep in mind all of that based on our experience and this helps our customers get better life and service from their equipment,” he concludes.

Diamond High Strength (HS) Roller Chains:

  • Built to ASME/ANSI B29.1 and B29.28 standards
  • Intended for heavy shock or pulsating loads
  • Through-hardened, medium carbon alloy steel pins
  • More resistance to heavy loads compared to standard heavy series drive chains

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Automatic lubrication systems smooth the way for confectionery manufacturer

When an iconic confectionery manufacturer in Western Sydney had complaints about premature failure of their conveyor chains, BSC Sales Service Representative Fady Elchab recommended using Alemlube multi-point lubrication systems to auto-lubricate their chains. This resulted in extending the serviceable life of the chains by more than 100 per cent.

Fady, who regularly checks on the manufacturing plant on behalf of BSC to make sure it is well-supplied with lubricants and other consumable products, says implementing Alemlube’s auto-lubrication solution resulted in a considerable reduction in downtime and labor requirement.

“This manufacturing plant has 12 roller chain assembly lines that help run the confectionery products through various stages in the production process. The chains previously had a serviceable life of only 6-8 months. After installing Alemlube’s automatic lubricators along the line, the chains’ serviceable life has increased to as much as 12, 18, and in some cases even 24 months,” says Fady.

Auto-lubrication has also helped the plant improve operational safety by taking the manual labor out of the maintenance processes, Fady says.

“In food and beverage manufacturing, there are many applications that involve hot processes or are hard to reach for manual lubrication. In these cases we recommend using automatic lubrication systems. For example, our confectionery customer is using Alemlube automatic lubricators to lubricate the bearings in their ovens and combustion fans, which are otherwise regarded as high-risk areas for manual lubrication,” he says.

As a national supplier of industrial solutions, BSC works closely with Alemlube to bring automatic lubrication solutions to a wide range of customers, including those in the food and beverage industry.

John Knight, Alemlube’s Lubrication Systems Product Manager for Australia and New Zealand says of the many operating conditions that can cause premature component failure, few are more predominant than lack of lubrication.

“Chains, particularly in the ovens, will lock up if they are not correctly lubricated, which can cause major downtime and wear and tear,” he says.

“Bearings are also susceptible to premature failure from poor lubrication. Over half of bearing failures happen either from lack of lubrication or contamination. If bearings are kept properly lubricated and contamination-free, their life span can be improved many times over,” he says.

Alemlube multi-point lubrication systems can be designed to lubricate anywhere between 2 to 200 application points simultaneously, providing constant lubrication at desirable pressure and dosage. Among these solutions is the Pulsarlube M Series, which can be set up to lubricate up to eight lubrication dispense points with a single unit.

John says using automatic lubrication systems frees up the maintenance crew’s time to focus on other important tasks.

“When the lubrication systems are installed, the daily drudgery of greasing is taken care of. When the bearings are greased hourly by the automatic lubrication system, bearing failures become less frequent and therefore production efficiency increases. This promotes a positive feedback loop where the maintenance staff can start to focus on preventative maintenance, condition monitoring and planning instead of rushing from one breakdown to the next,” he says.

Through their partnership, the teams at BSC and Alemlube bring extensive expertise on maintenance best practices to their customers, according to John.

“The team at BSC knows and understands their customers very well. Combining this with Alemlube’s experience in design and installation of automatic lubrication systems helps address the customers’ issues related to bearing and lubrication reliability,” John says.

“Many plants tend to put production first and maintenance second. This can be detrimental to the reliability of the operations and the long-term plant health. The collaboration between BSC and Alemlube often gives the customer a new portfolio of tools and strategies to increase efficiency and reduce the costs of maintaining their plant,” he adds.

John’s views are echoed by Fady, who says both BSC and Alemlube are customer-oriented companies.

“At BSC, we are very much driven by customer satisfaction. It is quite common that I meet my customers after business hours or on weekends. That’s because I love my job and I enjoy building relationships with my customers,” he says.

“Because of this strong relationship with customers, they often call me to ask for solutions to their problems and I try my best to either help them or point them in the right direction. And the feedback that I get from customers is that they too love the support that they get from us,” Fady concludes.

Read more articles like this at: www.lets-roll.com.au

       

Supplying the next generation of manufacturing

Every day for the past 60 years, manufacturers around Australia and New Zealand have visited one of more than 100 Motion Asia Pacific locations, formerly known collectively as Inenco. These store-fronts and branches, spread across every Australian state and the Northern Territory, have become a fixture for the manufacturing industry, whether it be a BSC, CBC, Hardy Spicer, Speciality Fasteners or any of the other businesses owned by Inenco.

Such has been their longevity and brand presence; each business has continued to stand alone while under the Inenco ownership umbrella. However, since 2019, when Genuine Parts Company, owner of US industrial distribution brand Motion Industries, bought Inenco, work has been underway to combine these businesses under the Motion Asia Pacific brand.

CEO of Motion Asia Pacific, Roger Jowett, said that this will directly benefit each customer who may not have been aware of all the individual parts of Inenco.

“We are still somewhat dysfunctional in that we’ll have two, three, or four salespeople visit the same customer. We’ll do great things, but we’ll produce four invoices. For us it’s the first step in pulling things together.”

By bringing together the distinct businesses under the Motion Asia Pacific name, customers will find it easier to source a range of parts and products.

“We’re helping to reduce transactional costs and increase access to a deeper range of offerings. Reducing suppliers is a strategic aim for many industrial businesses as they want to have an uncluttered supply chain. You don’t want thousands of different suppliers, some of whom they might spend not a lot of money with,” said Jowett.

The efficiencies go beyond the physical objects supplied and will enable each of the Motion Asia Pacific businesses to improve how they work together. In addition to the bearings, seals, and power transmission products the company can supply, the wealth of knowledge built up within the business can be brought to bear on a solution.

“For example, when we supply a Hardy Spicer hydraulic hose with fittings it is tailored to the application,” said Jowett. “Often a poorly installed part can lead to ongoing problems, so that advisory service that wraps around the product, those are the things we work hard on.”

The people providing this service, the application engineers, may have an additional logo on their sleeve, but the experience will remain.

“We’ve got some of the best people who are very knowledgeable about specific applications,” said Jowett. “They’re not just selling you something in a box, they’re helping you find an alternative and ensure that it’s configured correctly and part of a solution comprising belts, cogs, pulleys, chains, and bearings.”

Soon Jowett sees Motion Asia Pacific as creating go-to destinations in each location it serves, combining products, technology, and knowledge.

“The people in those businesses who have been working with us for 10, 20, to 30 years, they have such a depth of knowledge and experience and in some instances know how the assets operate in the customer’s premises better than the person in charge because they have lived with it from day one of installation,” said Jowett.

Backed by #1
Partnering with Motion Asia Pacific allows for local manufacturing businesses to tap into a global database of expertise in industrial products. Motion Industries brings formidable know-how to the Australian market.

The company has annual sales in excess of $9.3 billion and is enabling Motion Asia Pacific to provide the same level of training and support to its staff around Australia.

“Our employees already knew Motion Industries from the US,” said Jowett. “They go on to YouTube and download their videos and now we can package up all of that for training.”
The company’s size also enables Motion Asia Pacific to scale-up local operations.

“We’re adopting our own version of their operating system covering all of our descriptions and copying what they’d already built in terms of that collateral in the database,” said Jowett.

There are also opportunities to save transport costs and increase procurement, but what Jowett sees as most important is the approach Motion has taken to digitally connecting with the customer, what he calls an omni-channel approach. This combines the existing face-to-face contact and the expertise that is only available when a supplier can be hands-on with a customer, with a seamless online offering covering sales, associated collateral such as brochures and videos, and customer analytics. Backing this up is the experience of operating in the most sophisticated logistics supply market in the world, said Jowett.
“There is the ability to get any product, anywhere overnight. You might need this in Alaska, and I’ve got it in Florida, and I’ll get it to you tomorrow. It is mind-blowing capability.”

To achieve this in Australia, one also has to overcome a highly dispersed population across a huge continent. Motion Asia Pacific will take the best ideas from the North American market and apply them here.

“We don’t want to be touching the product too many times, we just want to glide it to you,” said Jowett. “Of course, when you can see how it works in North America you bring ideas about how to make us a little bit smarter and faster.”

Supplying the manufacturing renaissance
Embedding the change from Inenco to Motion Asia Pacific has come at a time where the manufacturing sector in Australia has undergone a wholesale re-evaluation in the eyes of the wider population. No longer bemoaning the death of Australian manufacturing, now the exhortation is to buy local, and not just when it comes to food and drink.

Having seen changes in industrial composition occur in other countries in the region where Motion Asia Pacific has businesses, including New Zealand, Indonesia, and Southeast Asia, Jowett highlights that our neighbours provide an indication of where manufacturing might be headed.

“We have a very strong business in New Zealand called SAECOWilson and we have watched as New Zealand deindustrialised over 20 years ago when car manufacturing ceased,” said Jowett. “What we’ve seen over the years is that manufacturing has blossomed, with some incentives from government and a really good engineering capability, and now there are some world-class manufacturing operations in New Zealand.”

Jowett describes the manufacturing landscape in New Zealand as akin to a start-up ecosystem, with manufacturers able to experiment with short runs of products to a smaller market while leveraging global best-practice. Here, Motion Asia Pacific can be the conduit between their suppliers who are located in the industrial powerhouses of Asia, Europe, and North America, and the businesses in Australia and New Zealand.

“It’s more these nimble, value-add manufacturers and that leads to more specialist engineering applications, with a heavy dose of design,” said Jowett.

Being linked to markets in North America also allowed Motion Asia Pacific to bring the latest innovations to the local market as they come online.
“One of the things that we’re quite excited about is how our Motion colleag
ues in America have been investing in spare parts for robotics, and asking themselves as a traditional industrial parts distributor, ‘How are we going to be relevant in 10 years when we know our customers are changing faster than us in terms of their manufacturing techniques?’”

Continuing its focus on being the local advisor to their customers, Motion Asia Pacific will be looking at how it can bring these new products to their customers.

“We serve everything from the local repair shop that’s fixing trailers through to the big miners, and all the food and aggregates and agriculture in-between, so we’re quite flexible at working out the appropriate stocking programs,” said Jowett.

Investing in local capability
Just as much as the new wave of manufacturing will be assisted by the newest products and technology, Jowett also knows that it is the people who put these devices together who are the lifeblood of Australian manufacturing. For this reason, Motion Asia Pacific is continuing to do its part to train the next generation of manufacturers.

“For the past four years we have had a regular intake of mechanical engineering graduates in their last year. They’ve done 14 weeks of work placement and we’ve retained a fair number of them once they graduate and they become the application engineers,” said Jowett.

The program has had success with diversifying the industrial workforce, including those from regional backgrounds and women. This is important, Jowett notes, to ensure that the businesses that Australian manufacturers have relied upon for 60 years will be around for the next 60.

“It’s critical to understand how some people look at the same problem a different way and come up with maybe the same solution or a different one. It keeps us relevant. The world out there is diverse and it’s very important for a traditional business to drive harder and harder in that direction.”

Motion Asia Pacific is also ensuring that its own workforce will stick around and developing their skills to handle the next generation of manufacturing.

“Our business is made up of people who were fitters, mechanics, drivers, warehouse workers. They join us and they progress through our organisation. We invest in them, and they can get qualified all the way to some of our leaders with MBA sponsorship,” said Jowett.

These programs will be extended and developed further, as graduates are able to tap into the knowledge found in Motion Industries in North America.

“We’ve already had some of our younger people doing internships on software and marketing projects in the USA with Motion Industries and you can see their eyes light up.”

Jowett notes that the logos and familiar faces that Australian manufacturers are used to won’t disappear, and will instead be Motion Asia Pacific’s crown jewels, backed up by a global commitment to bring the best parts and expertise in the world to Australia.

WebsterBSC and Viva Energy’s partnership is the perfect brew for Australia’s leading hop grower

Bushy Park Estates, located in a scenic landscape 55 kilometres north of Hobart, is the birthplace of Australian hops. Built in 1867 by Ebenezer Shoobridge, the son of a hop grower from Kent, the farm has been supplying top-quality hops to the Australian and global brewing industries for over 150 years.

The farm is one of the three gardens where Australia’s leading hop grower, Hop Products Australia (HPA), grows its six proprietary varieties plus a few open market varieties for brewers around the country.

With an area of over 250 hectares, the farm utilises on average 70 different vehicles, ranging from front-end loaders to tractors, trucks, cherry pickers and utility vehicles to manage its daily operations. With the farm’s busy schedule, the farm managers rely on Industrial Solutions’ Tasmanian business, WebsterBSC and Shell Lubricants, supplied by Viva Energy, to keep their vehicles and equipment in top shape.

Tom Parry, farm manager at Bushy Park Estates, says he’s very satisfied with the customer service support he receives from WebsterBSC, as well as with the performance of Shell Lubricants.

“WebsterBSC offers a brilliant customer service and Shell is known for brand quality. With Shell having such a wide range of oils for our vehicles and machinery on the farm, the partnership fulfills all of our needs. Outside of our general vehicle servicing routine, we also use a considerable amount of Shell Gadus grease in our picking machines, which we run five weeks of the year during the harvest season,” he says.

Tom says one advantage for the farm in working with WebsterBSC is that they can receive a wide range of products from a single supplier, which adds convenience to their business.

“Working with WebsterBSC is very easy. We just call and order the oils we need and they are delivered to us on time. It’s also  very convenient to be able to get a range of other products, such as the tractor oil filters and other tractor parts like sprockets, gears, and so on from a single supplier,” he says.

Joshua Morrison, the Sales Representative catering to the farm’s needs on behalf of WebsterBSC, says he has built a strong relationship with the farm managers at Bushy Park Estates over the last eight years, supplying a range of bearings, power transmission products and more recently, Shell Lubricants, to the site.

He says the transition to using Shell Lubricants for the farm’s ongoing vehicle and machinery maintenance and bearing re-greases was a smooth process, given Shell’s reputation as a top-quality product.

“The farm managers were looking for top-end lubrication products to enhance the performance of their vehicles and machinery. They were already familiar with Shell, as they had used Shell products previously and were quite happy with their performance,” says Joshua.

After an initial discussion, Joshua and Viva Energy’s Account Manager visited the site together to assess the farm’s requirements.

“After reviewing the oil and grease products and pack sizes that the farm was already using, we were able to get a good understanding of what the workshop needed. Whenever we visit a customer’s lubrication store, we always try to consolidate the number of redundant products being used.  But in the case of Bushy Park Estates, they already had the right number of lubricants in place, so there was no need for any reduction,” says Joshua.

Joshua says Shell’s high-performance Shell Rimula R4 L 15W-40 diesel engine oils, as well as Shell Tellus hydraulic fluids and Shell Spirax transmission oils are some of the key products he regularly supplies to the farm.

“We worked with Viva Energy to present HPA with a high-quality lubrication supply, usage and storage solution.” This was an attractive proposition for the farm and workshop team, according to Josh.

“This offer included a range of lubrication equipment, from oil pumps to extract the oil from the drums right to the hose reels and oil guns for easy application in the servicing workshop. It also offered colour-coded magnets for the oil drums and matched these with the colour of the lubrication equipment to help avoid any risk of cross-contamination,” he says.

Robert Clayton, Viva Energy Account Manager, says the colour-coding program is part of Viva Energy’s commitment to safety in lubrication storage.

“Using the colour-coded magnets and equipment makes it easy to differentiate between different lubricants being used in the workshop and reduces the risk of cross-contamination. It can also help save money and time by avoiding the risk of one lubricant getting mixed with another and going to waste.”

Robert and Joshua continue to have a close relationship with the farm managers by offering a range of consultative post-sale services.

“The HPA team are very satisfied with the ongoing service they receive from WebsterBSC and Viva Energy. This relationship ensures that as their business gears up during the harvest season and if they are also looking to acquire new equipment, they trust us to provide the right solutions at the right time,” says Robert.

Post transition, the farm managers are able to easily identify the products they require for specific vehicles or machinery using the Shell LubeMatch app. They can then place their order accordingly with WebsterBSC or ask our team any questions.

Joshua also praises Viva Energy’s Technical Helpdesk for their high-quality customer service and expertise.

“If our team or our customers have any questions about Shell products or lubricants in general, we try to answer their queries to the best of our knowledge, or otherwise direct them to the Technical Helpdesk. They always respond promptly and help to educate us about different lubricant products, applications and specifications.”

Joshua believes the collaborative effort with Viva Energy to provide Bushy Park Estates with quality Shell Lubricants and a solution to improve their operations is an excellent example of WebsterBSC’s commitment to support the industry with quality products and services.

“At WebsterBSC, we are not interested in making quick sales. We believe that a long-term view on the total cost of ownership is what benefits our customers the most and that is why we focus on providing quality products and ongoing service that meet or exceed our customers’ requirements for longevity. This view resonates with the values that we share with Viva Energy, which is what makes us a great team.”

Read more articles like this at: www.lets-roll.com.au

                        

BSC customer gets a quick turnaround with Lovejoy Quick-Flex couplings by Timken

When a leading Australian grain producer needed to replace three hammer mill couplings at its grain mill, the BSC Shepparton branch in Victoria delivered the Lovejoy Quick-Flex couplings by Timken overnight and replaced the old couplings within minimal time, resulting in zero downtime for the customer.

Adam Failla, BSC’s Shepparton Branch Manager, says the branch had the Quick-Flex QF250 couplings readily available. The team then arranged to not just deliver them overnight, but also to remove the old couplings, install and laser align the new Timken couplings so that they were running at full capacity, without causing delays to the mill’s normal operation.

This resulted in considerable time and cost savings for the grain producer, Adam says.

“The couplings that our customer was previously using were no longer available in Australia. This meant they would need to wait at least 3-4 weeks and pay an additional airfreight to get the couplings delivered to them from overseas. Our branch is well-stocked with the Quick-Flex couplings as these are very popular products, so we suggested to help them with the replacement.”

The Quick-Flex couplings are designed to allow for quick replacements which streamlined the process. As needed, the elastomeric urethane insert is able to be replaced quickly and easily without removing the hubs or moving connected equipment.

“This brings down the coupling replacement time to minutes instead of hours,” Adam says. “By eliminating the need to move or disassemble the drive system, it also makes it easy to inspect the couplings from time to time to make sure they are working perfectly.”

As a key supplier of bearings, power transmission and industrial products in Australia, BSC has been supplying products to the major Australian grain producer for the past 15 years. The team also conducts regular vibration analysis on the factory’s hammer mills, which was how they learned about the need for coupling replacements in the first place.

Adam says the BSC Shepparton branch has already supplied a range of Timken products, including the Quick-Flex couplings and Carlisle belts by Timken to the 75-acre grain mill, receiving very positive feedback from the customer.

“We’ve built a very positive relationship with our customer. We supply them with quality Quick-Flex® couplings for their grain press and hammer mills. We also supply the company’s farms with a range of Timken bearings for their tractors, headers, pumps and augers,” he says.

Australian Timken’s Regional General Manager, Michael Grant, says the Lovejoy Quick-Flex® couplings by Timken are designed to withstand the shocks and vibrational loads that are common in applications such as hammer mills.

“The Quick-Flex couplings can absorb shock loads and vibration while accepting up to two degrees angular misalignment. They can also handle high speed and very high torque of up to 188,000Nm, making them suitable for a wide range of applications,” he says.

“Also, because there is no metal-to-metal contact between opposing hubs with Quick-Flex® couplings, you’ll save money not replacing hubs or other metal components since they do not wear. For harsh environments, including wash-downs for food processing, we can also offer a stainless-steel version across a large range of the coupling sizes.”

Michael says the BSC and Timken engineering teams work together to support customers across a wide range of industries.

“The Quick-Flex couplings are treated as standard off-the-shelf product for which BSC branches are always well-stocked. The BSC team is very much capable of providing the support required by their customers when it comes to the initial design or selecting the right coupling size to handle the required torque.

“In addition to that, the Timken engineering team is also there to support the BSC team as and when required. As part of the support on offer we jointly visit customers to introduce our products to them or to help with technical support that includes areas such as product selection & problem solving. It’s a partnership that has grown and deepened over time and one that works extremely well in adding value to our end-user customers.”

Read more articles like this at: www.lets-roll.com.au

                                   

Foodlube for the machine masses

With food production ramping up as people stockpile in the midst of COVID-19, reliability has never been more important – both in terms of product performance and the supply chain.

And it’s not just the supply chain of the goods themselves that is in the spotlight, but the products and services that keep those products in full production – the plants, machinery and back up service.

In order to keep everything running smoothly, a high-quality, food-grade lubricant is needed, and the ROCOL FOODLUBE range is designed to keep plant and machinery in top shape. Distributed by industrial products specialist, BSC, ROCOL fits the bill in many ways, according to BSC national key account manager, Steve Keown.

“ROCOL FOODLUBE has NSF certification, which is globally recognised, and it is also HACCP certified and the products are made using registered ingredients by the USDA and FDA,” he said. “They’re free from nut and soy oils, free from genetically modified ingredients as well. For a certification approval level, they’ve certainly got all the global checks in place.”

Most importantly, during these times, BSC has a large amount of stock of its range in its various warehouses around Australia. Not only that, but it has engineering staff that are on call and available 24/7 to help. Being Australia wide, the company can get product to customers very quickly. This is important – not only for planned maintenance – but in situations where unexpected downtime might occur due to the heavy use of machinery.

Emilio Seballos is the Channel Manager for Heavy Industry at ITW Polymers and Fluids (ITW P&F), the company that owns the ROCOL brand. Based in New South Wales, Seballos knows from first-hand experience how well BSC comes to the party in terms of support, and even helping open up new markets for products.

“Working with BSC is very good. Over the years our relationship has grown significantly,” he said. “They are really easy to work with because they are able to add value on top of providing products. Not only are they able to provide the bearings, the chains etcetera, we can then come in and help from a specialist lubrication standpoint.”

He even goes one step further when it comes to what BSC can do for those running the plant and machinery that keep the food and beverage industry chugging along.

BSC are definitely solution sellers, he said. “BSC offer solutions because they are already providing a technical service from the standpoint of bearings, belts, chains, lubrications and those sorts of things. They are already dealing with customers of our products on a technical level, so there is an excellent synergy between what they can do and what we can supply to industry.”

An example of this collaboration can be seen through both BSC and ITW P&F working together to conduct site assessments at a Global food manufacturer’s operations based in NSW. As a result of the site assessments, BSC and ITW P&F identified that the plants had an excess of stock holdings and were able to brand rationalise to the ROCOL brand and cut their stock holdings by up to half.

The experience from the NSW site was then transferred to the global food manufacturer’s Tasmanian sites. The team at WebsterBSC – BSC’s sister company – were then able to conduct a thorough lubrication survey of two of its food processing sites.

The WebsterBSC team worked in conjunction with ITW P&F, and analysed the lube stores in both operations. Similar to the NSW sites, the result, according to WebsterBSC sales rsepresentative Rick White, was a rationalisation in the number of lubricants that the factories had on site from 25 different lubricants down to only 10 products.

“ROCOL products are very versatile and can be used in a range of applications. By using ROCOL lubricants, the factories were able to reduce their lubricant inventory considerably – which made stock management a lot simpler and more efficient,” White explains.

To elaborate on the versatility of the ROCOL products, White introduces some of the products that WebsterBSC and ITW P&F recommended as part of the survey program.

“For example, the ROCOL FOODLUBE Premier 1 grease is an all-round grease that can protect ball, roller and plain bearings, slides and bushes in water wash offs,” he said.

“The FOODLUBE Hi-Power hydraulic oil and FOODLUBE Hi-Torque gear oil also have some great features. We’ve supplied them successfully to major food manufacturers in Tasmania and nationally, with great customer satisfaction,” he added.

White, who works at the WebsterBSC Burnie branch and has been involved in the sale of industrial and engineering products for over 47 years, said continuous support is BSC’s secret to maintaining a lasting relationship with customers.

“When the same food manufacturer required hydraulic gear oils as part of their scheduled annual maintenance shut down, WebsterBSC was able to supply the order within just one day to avoid any unwanted delay. Our customers know that they can trust us to support them when they need it most.”

Chicken Plucker re-design helps processing plant save money and time

When the BSC Engineering Solutions team found that a chicken processing customer in South Australia was ordering as many as 32 new chicken pluckers per week, they knew something wasn’t right.

BSC’s major accounts executive, Andrew Fant, has been assisting the chicken processing customer for over 20 years on all matters related to bearings and power transmissions. He and his team closely monitor and keep a record of every piece of equipment that the customer orders as part of their practice to improve the component reliability.

“The customer was getting only one to three months’ life out of each plucker. Costing them on average $7,000 per overhaul, this was a huge burden. So we suggested looking at ways to improve the equipment’s reliability and extend its life,” says Fant.

The processing plant operates 900 chicken pluckers that work 24/7 to process thousands of chicken per day. The motivation for the BSC engineering team was to design pluckers that would last longer, so the customer could save money due to fewer shutdowns due to repairs having to be conducted.

One of the problems that the team identified when they started to analyse the problem was that the parts used for the OEM pluckers were not machined to the right tolerance.

“We changed the design of the aluminum casings with help from a local manufacturer to gain better control of the machining tolerances. We also used our knowledge of bearings, housings and sealing arrangements to improve the design of the bearing,” explains Fant.

“BSC’s extensive knowledge in bearings, housings and sealing arrangements comes from our years of experience in design and manufacture of these components,” he adds.

Helping the South Australian BSC team on the project was Anthony O’Keefe, BSC’s Engineering Manager who is based in Melbourne.

O’Keefe says one of the challenges with the re-design was to make sure that the bearing is protected from contamination. To gain an understanding of how pluckers
work, he describes the production line process.

“After the chickens are beheaded and washed with hot water, their feathers are removed using the plucker. The plucker contains a series of rubber fingers that are mounted onto the plucker bearings. These rubber fingers rotate around the plucker and remove the feathers,” he explains.

“You can imagine that this is a very messy process and there’s a high risk for the contaminants so sealing off the units was critical in the design,” he explains.

Another point to keep in mind was to design an assembly that could withstand the out-of-balance nature of the plucker’s movements.

“Because the plucker’s rotation is unbalanced, the load is distributed unevenly and this was something we had to consider while designing the new plucker assembly,” says O’Keefe.

While the BSC team was conducting trials on the new plucker bearing design, the customer also noticed and rectified an issue with a belt exerting unnecessarily high loads on the bearings.

The result of design improvements by the BSC engineering team and the reduced load on the bearings resulted in the customer only ordering 16 new pluckers over the past four months. Compared to the previous rate of 32 orders per week, the improvement is significant.

“By working with the customer, we were able to combine our knowledge of the components with their knowledge of the application to come up with a design that has resulted in huge savings for the customer. This solution has already been rolled out to another chicken processing plant in Victoria and has the potential for many more.” says O’Keefe.

Apart from being suppliers and technical consultants for their customer, the BSC team also manages the plant’s consignment stock to make sure the client has sufficient stock of critical components.

“A few years ago, we would get after-hours calls from our customer at least four to five times a month. By going down the path of managing the customer’s stocks directly, we now rarely get any urgent calls. A BSC staff member is based on the site and makes sure that the store remains well-stocked,” says Fant.

“We have a close working relationship with our customer and they can discuss any problems that they might have with their equipment and our team will work on improving the reliability of the equipment,”
he adds.

Read more articles like this at: www.lets-roll.com.au

LOCTITE rubber repair resin cuts curing times

Plastics and rubber play an important role in getting food and food products to our plates. Rubber conveyor belts and rubber/plastic lined chutes, hoppers and grinding mills are all part of the farm produce’s journey from farm to processing plants and to the trucks for transport.

When a rubber conveyor belt gets damaged, whether from wearing out against abrasive grains or an accidental impact, the race to get it fixed starts immediately to make sure minimum time is lost in downtime.

As a key distributor of adhesive products in the Australian market, CBC has had years of experience advising end users about the repair and maintenance of their conveyor belts.

Michael Rowe, CBC’s Product Manager for Adhesives and Sealants, says when a section of the conveyor belt gets damaged, more often than not repairing it is a wiser decision than replacing all or even parts of it.

“If you look at the overall cost of full replacement of a conveyor belt, it can be quite costly. Another option is to repair or replace the damaged section,” he explains.

Traditional methods of repairing conveyor belts vary from hot splicing to mechanical fastening using steel clamps. But, according to Mark Casotti, Henkel’s state manager for Western Australia, each of these methods have limitations, including being time- and labor-intensive.

“The hot patch repair requires heavy equipment and specialised people. Moreover, the repair can create protrusions on the surface of the belt which later create problems with cleaning,” Casotti says.

“Mechanical fastening also has certain shortcomings. The steel bolts can get corroded over time. The technique also puts excessive loads on the bolted section of the belt, where it can get torn again under tension. The belt is also not completely sealed, which means you can lose products through the hole in the belt,” he explains.

However, it’s also possible to use rubber repair PU resin, such as LOCTITE PC 7350, which is easy to apply, cures fast at room temperature and is resistant to chemicals and abrasion.

“By repairing the gouges on the conveyor belt using the right repair product, you can get the operation back on track with minimum time loss and at far less costs,” Says Rowe.

Casotti says the LOCTITE PC 7350 was introduced by Henkel a few years ago to offer better adhesion to rubber, faster curing and better flexibility compared to its predecessors.

“As the conveyor belt bends around the pulley, the repair product should be flexible enough to withstand the forces in the belt. The LOCTITE PC 7350 cures within just two hours to tolerate those forces,” he explains.

“The LOCTITE PC 7350 also comes in easy-to-mix cartridges, making it easy even for non-specialised persons to apply the adhesive on the damage area,” he adds. “It only requires a few simple steps, as long as the correct process is adhered to.”

CBC has a long-standing relationship with Henkel that goes back to over 40 years. Rowe says the CBC and Henkel teams work closely together to offer the best repair and maintenance solutions to customers.

“The CBC sales and engineering team have a deep understanding of the customers’ requirements and we work with the Henkel team to bring customers the best repair solutions,” he says.

While the primary market is operators of conveyor belts, Casotti explains that the PU resin repair product can also be used in other applications.

“Apart from conveyor belts, the same product can be used to repair rubber parts on liners in mills, hoppers, chutes and feeder bowls,” he says.

In a recent example, Casotti says, the LOCTITE PC 7350 was used to repair HDPE liners inside a grain chute.

“The large HDPE sheet was damaged in a small area. Rather than having to deal with the cost and labour time of replacing the whole sheet, the customer was looking for a solution to just repair the damaged area. With the use of the correct primer for surface preparation and the use of LOCTITE PC 7350, they could fill the gouge and have it cured within two hours and go back into operation,” he explains.

Read more articles like this at: www.lets-roll.com.au

                                               

Sweet fix for MSF Sugar stirrer

When MSF Sugar Project Engineer Mitchim Elder sought a solution to a low-grade pan sugar stirring application, the answer came through a collaborative effort between his local BSC branch in Cairns and coupling supplier, Timken.

Elder had wanted to remove the maintenance-heavy hydraulic system and simplify it with an electro-mechanical solution to reduce both maintenance costs and downtime. Integral to the process was a coupling that could transmit high torque. This goal was not only achieved but the coupling supplied continues to operate – 5 years after its installation – without Elder ever having experienced an issue with it.

“In engineering, no news is good news! It’s when components aren’t doing the job that you hear about them,” Elder enthuses. “When you install a component and it works away without a problem, that’s the solution you want and that’s been our experience with the Timken coupling.”

As one of Australia’s leading agribusinesses, MSF Sugar is a processor as well as a grower, marketer and exporter of raw sugar. The company has been operating for over 124 years, and employs around 760 people in Queensland1.

Michim Elder is the Project Engineer for the Mulgrave Central Mill which is located in Gordonvale, up in North East Queensland. It’s about a 20-minute drive to his local BSC branch in Cairns.

Elder explains that within the sugar mill operation, there are a number of low-grade pans in the process house, including one which has a stirrer application, which is viewed as a critical asset to the mill.

“This particular pan is one of three, so if we cannot get product through that pan it will hold up the whole process. It won’t stop our operation completely, but it definitely has a significant impact on production when there is downtime,” he says. “So, I took the opportunity to change out the hydraulic drive unit and put in an electric motor gearbox.”

Elder’s decision to overhaul the drive system was followed up by a conference with his BSC branch as to the design and supply of components. This involved consultation with the BSC Area Account Manager, Paul King and Sean Young, who was the North QLD Regional Sales Manager for Australian Timken at that point in time.

“There was a significant amount of consultation at the time regarding the details and design. There was a lot involved in terms of modification – particularly from the existing hydraulic motor base and trying to incorporate a solution bound to the gearbox,” explains Elder. “We actually used the existing hydraulic motor base frame and mounted the new gearbox on this together with a coupling. BSC worked with us to come up with a solution that best fit our needs.”

Sean Young recalls that the Lovejoy QF1000 QuickFlex coupling by Timken was recommended as the ideal coupling choice after a site visit.

“This was a vertical high torque application utilising a metallic gear coupling which required lubrication and was in a difficult location to easily access,” he explains. “In order to replace the gear coupling a crane had to be hired, the roof removed and the entire coupling replaced – but only once the hydraulic motor had been removed also. This was very time consuming and also affected production.”

Young and King obtained all the relevant information about the drive from Elder including the motor power, output speed, shaft dimensions and space restrictions before selecting the coupling.

As to why the Lovejoy QF1000 QuickFlex coupling by Timken is such a good fit for this application, Young breaks it down to three key features – lack of wear, accessibility and lubrication.

“It is a shear style coupling, which means once it is set up the only item that wears is the element. This is easily and quickly accessed,” he explains. “This coupling does not need to be lubricated at all – unlike the gear coupling that it replaced.”

As far as Elder is concerned, he achieved his goal of improving the efficiency of the application and reducing the amount of maintenance required by changing out the drive system. This translated to significant cost savings and would not have been achievable without his collaboration with BSC and Timken with regards to the coupling component.

“We’ve had zero issues from a maintenance perspective, and this has been in place for 5 years now without any worries,” he says. “So that’s the perfect solution. That’s what you want. And the BSC team worked with us to make it happen – it was definitely a collaborative effort.”

Read more articles like this at: www.lets-roll.com.au

                                                   

Poultry producer gets a set-and-forget lubrication solution

When a food processing and packaging customer within the poultry industry sought the expertise of CBC Australia to set up a new lubrication store solution for their facility, the CBC team collaborated with Alemlube and CRC Industries to meet and exceed the customer’s requirements.

CBC Australia Sales Representative, Debra Fitzpatrick, says their customer was required to meet stringent government regulations for food safety standards and environment protection.

“Understanding these requirements, we worked with our trusted partners, Alemlube and CRC Industries, to offer a set-and-forget solution that made regulatory compliance much easier for our customer,” she says.

The new lubrication store was equipped with the help of oil containers, lids, pumps and hoses provided by Alemlube, as well as a whole range of food grade oils, sealants and greases from CRC Industries. Adding a CRC SmartWasher also provided additional safety to the plant.

“CRC Industries offers a wide range of NFS H1 approved lubrication products. All of CRC’s food grade lubricants comply with Hazard Analysis and Critical Control Point (HACCP) requirements so the customer can be assured of the highest degree of safety,” says Fitzpatrick.

Cross contamination was another concern for the plant. The lubricants needed to be categorised and stored properly to avoid the risk of someone using a non-food-rated product in the food manufacturing process.

Fitzpatrick says using the Alemlube iCan range of products overcame this risk completely.

“The Alemlube products are designed to make the maintenance and upkeep of equipment easier. The lids are color coded to avoid any confusion and minimise the risk of cross contamination. The quick fill ports also help avoid foreign particle ingress during refilling,” she explains.

To further simplify the quality assurance audit processes, CBC also recommended that the customer gets on board with CRC’s Greenlight Food Safety Program.

Iain Faber, National Channel Manager at CRC Industries, says the CRC Greenlight Program incorporates extensive training with the staff in maintenance and quality assurance departments to help them achieve a high level of regulatory compliance within their plant.

“As part of the Greenlight Program, CRC offers on-site training to maintenance for use and storage of food grade lubricants and cleaners to ensure NSF certification compliance. CRC also provides the customer with an audit compliance folder, which contains TDS, SDS, Allergen certification and global NSF certification,” he says.

“As well as this, the SDS certificate is printed on the underside of the label on CRC’s Food Grade aerosols. They also come complete with the CRC Permalock straw which is a locked in straw and spray actuator that reduces the risk of contamination.”

“Moreover, CRC helps customers with product swap outs based on their technical requirements and aligns the program with the customers’ current on-site audit and inspection programs. We also offer on-going support to technical staff, chemists and field support staff via online or on-site visits.”

Representatives from CRC Industries met with the technical team at the poultry plant to take them through the required trainings and demonstrations.

The CBC team also recommended adding a CRC SmartWasher to the lubrication store as an environmentally friendly parts washing solution.

“The CRC SmartWasher has a compact design and uses the Ozzy Juice cleaning/degreasing solution for washing parts as an environmentally-friendly alternative to solvent and aqueous-based parts washers.  The Ozzy Juice is also NSF compliant as well as certified AsureQuality” says Faber.

“The SmartWasher Bioremediating Parts Washing system is both self-cleaning and safe for the user. Through the process of bioremediating, the SmartWasher constantly maintains the cleanliness of the Ozzy Juice cleaning/degreasing solution without the need for hauling away of used fluid,” he adds.

CBC’s Food and Beverage Business Development Specialist, Matthew Byrnes, says the successful delivery of the required products, as well as the subsequent recommendations by CBC for additional services to the customer, came at the back of a long-standing relationship between CBC and their customer.

“Our customers trust us to meet their operational needs for quality parts and services and we deliver that by understanding their needs – sometimes even before they arise – and always being ready with the most suitable solution,” he says.

“We have built up this reputation over many years of service to the industry and working with reliable partners. When customers ask for certain products, we don’t just deliver that particular product to them. We look at their overall process and see what can be further added to help them achieve their objectives,” he concludes.

                                                 

Poultry producer gets a set-and-forget lubrication solution

When a food processing and packaging customer within the poultry industry sought the expertise of CBC Australia to set up a new lubrication store solution for their facility, the CBC team collaborated with Alemlube and CRC Industries to meet and exceed the customer’s requirements.

CBC Australia Sales Representative, Debra Fitzpatrick, says their customer was required to meet stringent government regulations for food safety standards and environment protection.

“Understanding these requirements, we worked with our trusted partners, Alemlube and CRC Industries, to offer a set-and-forget solution that made regulatory compliance much easier for our customer,” she says.

The new lubrication store was equipped with the help of oil containers, lids, pumps and hoses provided by Alemlube, as well as a whole range of food grade oils, sealants and greases from CRC Industries. Adding a CRC SmartWasher also provided additional safety to the plant.

“CRC Industries offers a wide range of NFS H1 approved lubrication products. All of CRC’s food grade lubricants comply with Hazard Analysis and Critical Control Point (HACCP) requirements so the customer can be assured of the highest degree of safety,” says Fitzpatrick.

Cross contamination was another concern for the plant. The lubricants needed to be categorised and stored properly to avoid the risk of someone using a non-food-rated product in the food manufacturing process.

Fitzpatrick says using the Alemlube iCan range of products overcame this risk completely.

“The Alemlube products are designed to make the maintenance and upkeep of equipment easier. The lids are color coded to avoid any confusion and minimise the risk of cross contamination. The quick fill ports also help avoid foreign particle ingress during refilling,” she explains.

To further simplify the quality assurance audit processes, CBC also recommended that the customer gets on board with CRC’s Greenlight Food Safety Program.

Iain Faber, National Channel Manager at CRC Industries, says the CRC Greenlight Program incorporates extensive training with the staff in maintenance and quality assurance departments to help them achieve a high level of regulatory compliance within their plant.

“As part of the Greenlight Program, CRC offers on-site training to maintenance for use and storage of food grade lubricants and cleaners to ensure NSF certification compliance. CRC also provides the customer with an audit compliance folder, which contains TDS, SDS, Allergen certification and global NSF certification,” he says.

“As well as this, the SDS certificate is printed on the underside of the label on CRC’s Food Grade aerosols. They also come complete with the CRC Permalock straw which is a locked in straw and spray actuator that reduces the risk of contamination.”

“Moreover, CRC helps customers with product swap outs based on their technical requirements and aligns the program with the customers’ current on-site audit and inspection programs. We also offer on-going support to technical staff, chemists and field support staff via online or on-site visits.”

Representatives from CRC Industries met with the technical team at the poultry plant to take them through the required trainings and demonstrations.

The CBC team also recommended adding a CRC SmartWasher to the lubrication store as an environmentally friendly parts washing solution.

“The CRC SmartWasher has a compact design and uses the Ozzy Juice cleaning/degreasing solution for washing parts as an environmentally-friendly alternative to solvent and aqueous-based parts washers.  The Ozzy Juice is also NSF compliant as well as certified AsureQuality” says Faber.

“The SmartWasher Bioremediating Parts Washing system is both self-cleaning and safe for the user. Through the process of bioremediating, the SmartWasher constantly maintains the cleanliness of the Ozzy Juice cleaning/degreasing solution without the need for hauling away of used fluid,” he adds.

CBC’s Food and Beverage Business Development Specialist, Matthew Byrnes, says the successful delivery of the required products, as well as the subsequent recommendations by CBC for additional services to the customer, came at the back of a long-standing relationship between CBC and their customer.

“Our customers trust us to meet their operational needs for quality parts and services and we deliver that by understanding their needs – sometimes even before they arise – and always being ready with the most suitable solution,” he says.

“We have built up this reputation over many years of service to the industry and working with reliable partners. When customers ask for certain products, we don’t just deliver that particular product to them. We look at their overall process and see what can be further added to help them achieve their objectives,” he concludes.

Read more articles like this at: www.lets-roll.com.au

Compressing the right information for customers

The food industry needs to operate efficiently to ensure quick delivery of produce, so it is as fresh as possible for customers. To meet this standard, reliable air compressors with a proven track record of success are required.

Air compressor faults take time to repair and that downtime also threatens required delivery objectives, especially for fresh produce going to market.

It is for this reason David Malthouse, BSC Product Specialist, says the company only works with leading air compressor manufacturers.

He says the BSC teams’ product knowledge combined with proven products, enables BSC customers to get the best outcome for their processing plants.

One such air compressor manufacturer is Peerless. Troy Jamieson, Peerless National Sales and Marketing Representative says every machine the company supplies comes with a recommended service guidance.

“At each factory we also run and test everything so that when we supply the product to BSC we know we have tested it for a good two to three hours or more,” Jamieson says.

He says in the food industry it is really important to have both the right compressor and the right filtration.

“Air compressors can start delivering air from 1 litre to 6500+ litres, that is why it is very critical we talk to the consumer about what their air requirements are and how that can be best serviced,” Jamieson explains.

This is where BSC and Peerless’ close relationship becomes a critical factor in customer service.

“We work very closely with our partners in the market. They might contact us and say they have a consumer and they want to get advice from the manufacturer. In these circumstances we try and work as a unit to ensure we are quoting the right compressor for the right application,” Jamieson asserts.

David Malthouse at BSC agrees, saying the company use staff knowledge to ensure customers end up with the best suited product.

“Our team have the practical knowledge and expertise to make educated industry relevant recommendations for air compressors, and a vast array of other products, to benefit customers,” Malthouse enthuses.

BSC can supply air compressors to suit various food and manufacturing plant applications from their range of branches throughout Australia.

“BSC can offer customers same day delivery, based on their location, in order to get any processing plant up and running as soon as possible,” Malthouse says.

When purchasing an air compressor, the BSC team are there to support and advise the customer for any application.

“We can calculate and recommend the correct size and volume of air required to service a site. We can also interchange and identify the difference between compressor brands, so the customer is supplied the right one,” Malthouse adds.

“We also recommend service agents for all brands and can offer engineering support through our own engineering section.”

One BSC customer is a major Australian horticulture company, Costa Group, and in May of 2019 they approached BSC in the search of a new air compressor requirement for its Monarto mushroom farm site expansion.

The compressor was required for two new Evolable machines, capable of labelling 240 punnets of mushrooms every minute. In addition to labellers, the compressor also needed to provide air to Costa’s Ishida machine, indexing conveyor and bucket elevator.

The team at BSC Lonsdale, which service the Monarto site turned to Peerless to relay the customer’s needs.

Costa, Peerless and BSC then worked together to determine a suitable screw compressor unit to best suit the Monarto site.

This was the Peerless HQ10/8, capable of delivering 1200LPM or air at 116PSI (8BAR) which can be fully regulated down to the desired PSI settings. It was also fitted with an oil separator and flow meter.

Costa initially had concerns around the oil separator and filtration on the Peerless HQ10/8, which Peerless quickly confirmed exceeds the requirements of the AS/ NZS1715 with regards to particle removal and oil carryover.

After negotiation with pricing and delivery, Costa were satisfied with the end result and proceeded with the order.

Finding the right solution for customers like Costa is what Malthouse likes most about his job.

“The best part of my job is the people,” he says. “My drive is to help all the people I deal with and do my best to solve any issues they have locating required products, to service their efficiency needs.”

Read more articles like this at: www.lets-roll.com.au

                                                 

Foodlube for the machine masses

With food production ramping up as people stockpile in the midst of the coronavirus, reliability has never been more important – both in terms of product performance and the supply chain.

And it’s not just the supply chain of the goods themselves that is in the spotlight, but the products and services that keep those products in full production – the plants, machinery and back up service.

In order to keep everything running smoothly, a high-quality food-grade lubricant is needed, and the ROCOL FOODLUBE range is designed to keep plant and machinery in top shape. Distributed by industrial products specialist, BSC, ROCOL fits the bill in many ways, according to BSC national key account manager, Steve Keown.

“ROCOL FOODLUBE has NSF accreditation, which is globally recognised, and it is also HACCP certified and the products are made using registered ingredients by the USDA and FDA,” he says. “They’re free from nut and soy oils. Free from genetically modified ingredients as well. For a certification approval level, they’ve certainly got all the global checks in place.”

Most importantly during these times, BSC has a large amount of stock of the range in its various warehouses around Australia. Not only that, but it has engineering staff that are on call and available 24/7 to help. Being Australia wide, the company can get product to customers very quickly. This is important – not only for planned maintenance – but in situations where unexpected downtime might occur due to the heavy use of machinery.

Emilio Seballos is the Channel Manager for Heavy Industry at ITW Polymers and Fluids (ITW P&F), the company that owns the ROCOL brand. Based in New South Wales, Emilio knows from first-hand experience how well BSC comes to the party in terms of support, and even helping open up new markets for products.

“Working with BSC is very good. Over the years our relationship has grown significantly,” he says. “They are really easy to work with because they are able to add value on top of providing products. Not only are they able to provide the bearings, the chains etcetera, we can then come in and help from a specialist lubrication standpoint.”

He even goes one step further when it comes to what BSC can do for those running the plant and machinery that keep the food and beverage industry chugging along.

“BSC are definitely solution sellers he says. “BSC offer solutions because they are already providing a technical service from the standpoint of bearings, belts, chains, lubrications and those sorts of things. They are already dealing with customers of our products on a technical level so there is an excellent synergy between what they can do and what we can supply to industry.”

An example of this collaboration can be seen through both BSC and ITW P&F working together to conduct site assessments at a Global food manufacturer’s operations based in NSW. As a result of the site assessments, BSC and ITW P&F identified that the plants had an excess of stock holdings and were able to brand rationalise to the ROCOL brand and cut their stock holdings by up to half.

The experience from the NSW site was then transferred to the global food manufacturer’s Tasmanian sites. The team at WebsterBSC – BSC’s sister company – were then able to conduct a thorough lubrication survey of two of its food processing sites.

The WebsterBSC team worked in conjunction with ITW P&F, and analysed the lube stores in both operations. Similar to the NSW sites, the result, according to WebsterBSC Sales Representative Rick White, was a rationalisation in the number of lubricants that the factories had on site from 25 different lubricants down to only 10 products.

“ROCOL products are very versatile and can be used in a range of applications. By using ROCOL lubricants, the factories were able to reduce their lubricant inventory considerably – which made stock management a lot simpler and more efficient,” White explains.

To elaborate on the versatility of the ROCOL products, White introduces some of the products that WebsterBSC and ITW P&F recommended as part of the survey program.

“For example, the ROCOL FOODLUBE Premier 1 grease is an all-round grease that can protect ball, roller and plain bearings, slides and bushes in water wash offs,” he says.

“The FOODLUBE Hi-Power hydraulic oil and FOODLUBE Hi-Torque gear oil also have some great features. We’ve supplied them successfully to major food manufacturers in Tasmania and nationally, with great customer satisfaction,” he adds.

White, who works at the WebsterBSC Burnie branch and has been involved in the sale of industrial and engineering products for over 47 years, says continuous support is BSC’s secret to maintaining a lasting relationship with customers.

“When the same food manufacturer required hydraulic gear oils as part of their scheduled annual maintenance shut down, WebsterBSC was able to supply the order within just one day to avoid any unwanted delay. Our customers know that they can trust us to support them when they need it most.”

Read more articles like this at: www.lets-roll.com.au

                                   

Proactive safety with SmartWasher

When a large trans-Tasman dairy facility bought eight of CRC Industries’ SmartWasher Bioremediating Parts Washing Systems, it was able to eliminate the use of harsh, solvent-based cleaners alongside all the associated risks that come with them, reducing the company’s liability and achieving better cleaning efficiencies.

“Its just a matter of time before everyone goes down this path,” CRC business development manager of the APAC region, Steve Colson, said. “All the big guys use it, and that has a lot to do with simplifying workplace OH&S compliancy.”

CRC’s SmartWasher exceeds standards in this regard. Colson said that the CRC SmartWasher requires less personal protective equipment (PPE).

“Customers were mostly driven to make the change to our SmartWasher because of bad reactions to parts washer solvents on their skin,” Colson said. “With the SmartWasher, all you need is gloves, rather than the full gamut of chemical gloves, protective aprons and breathing devices.

“Solvent-based cleaners expose people to skin irritants and vapours, create toxic liquid waste and you end up trying to clean parts with a filthy liquid and then dispose of all that hazardous waste.”

The CRC SmartWasher uses a pH neutral, non-hazardous, non-flammable water-based cleaning solution, and allows for the washing of parts at a comfortable 42 degrees. It also exceeds standards in regards to the environment.

The SmartWasher has been named a ‘Safer Choice product’ by the US Environmental Protection Agency (EPA), a certification granted once all ingredients have been analysed in order to determine there are no harmful effects to humans.

Distributor of CRC Industries products, BSC has been supplying to the food and beverage industry since 1921.

“We’re right on board with this revolutionary component cleaning system from the get-go taking these units to some of Australia leading dairy, biscuit and raw produce processing plants,” said BSC’s national product manager, lubricants, Steve Keown.

According to Keown, the facilities were drawn to the product because they take climate responsibility seriously and the CRC SmartWasher is an environmentally friendly product, which is something that the distributor also takes seriously.

“People want to use safer and more environmentally responsible parts washers and to show their customers they are dealing with waste responsibly,” he said.

Through the process of bioremediation, the SmartWasher is self-cleaning, as well as safe to use. In this instance, bioremediation is the use of microbes to break down or neutralise hazardous substances and contaminants, removing dangerous chemicals in the environment.

Colson said that microbes are introduced every month to keep the SmartWasher colony at optimal strength, breaking down cheese, chocolate and dairy fat. CRC Industries names its blend of nonpathogenic (harmless to humans) microbes in the SmartWasher system “Ozzy”.

“Solvents attack deposits from the outside whereas a surfactant breaks the bond between the part and the dirt, so it lifts off rather than dissolves. That means the SmartWasher’s cleaning action looks different, but it can dislodge deposits some solvents won’t touch.”

Ozzy microbes also eat the potentially harmful waste in the SmartWasher and then transform it into small quantities of harmless by-products of carbon dioxide and water, eliminating the need for disposing mass amounts of used fluid, as well as being safe to use.

A similar process has been used in the clean up of dangerous oil spills, such as the Exxon Valdez oil spill in March of 1989 and the Gulf of Mexico oil spill in April 2010.

According to Colson, there is 3.3kg of inert solid waste to dispose of a year with the SmartWasher compared to 377kg of hazardous waste – plus disposal fees – for solvents changed every six weeks. The SmartWasher compares favourably to simpler, water-based units as well as the solvent cleaners. For example, there’s no need to change the liquid in a SmartWasher, just the filter mat once a month in order to keep the microbe colony strong and effective. The filter traps larger particles and the emulsified waste drops into the tank where microbes consume it at the rate of 1-2 litres per week.

The Ozzy formula has been refined and improved over the years, and CRC will continue to apply research and development to further enhance the product.

Smooth operators: Quality of baked goods reliant on well-lubricated equipment

The way the local bakery gets their favourite pastries and bread loaves so perfectly fluffy and moist has a lot to do with the bakery equipment used, and the smooth functioning of this equipment strongly relies on a lubrication system.

Oven chains are one of the highest cost components in any bakery operation, because the logistics of replacing them is so complex. It is both time and cost heavy to do so, requiring oven down time as well as labour time. The need to replace oven chains, however, is avoidable, because the wear and tear is usually the result of less than optimal lubrication practises.

According to Steve Keown, BSC National Product Manager for Lubricants, oven downtime in a bakery is incentive enough to invest in better lubrication systems. Keown often recommends Alemlube to customers due to the quality of their products and their history in supplying lubrication systems to the food and beverage sector.

Alemlube is a full solutions provider of lubrications systems, with the capabilities to provide off-the-shelf lubrication equipment. In an interview, Alemlube’s Lubrication Systems Product Manager, John Knight, explained that the organisation has a dedicated division which designs, installs and services the major lubrications systems integral to the food and beverage industry.

Knight passionately believes Alemlube’s automated lubrication solutions can and do increase the efficiency of bakery operations, particularly because it will mean more oven uptime.

“The logistics of oven chain replacement is daunting. It’s complicated and time consuming to conduct,” explains Knight. “The time it takes to lubricate chains by hand impacts on the productivity of the bakery and the labour cost to do this is also quite high. Lubricating the equipment automatically eliminates the labour and time needed for manual lubrication, which in turn increases productivity. The automation of this process also eliminates the risk of under or over lubrication.”

Alemlube’s BEKA Magnetic Pump Chain Lubrication System is the primary system utilised by commercial bakeries and other applications in the food and beverage sector.

It is an electric multi-shot dispensing system, oil is dispensed in small shots, with options for preferred volume of oil, with a frequency of up to 300 shots/minute possible. This method of dispensing in small quantities also minimises waste. The shots are dispensed precisely to the chain pins, without air or brushes needed.

“It makes precision lubrication of oven chains quite easy,” Knight confirms. “Keeping the oven chain in optimum fully lubricated condition reduces wear and, therefore, increases chain life. This is all made possible while the oven is in production, which is a bonus.”

According to Knight, the optimal time to lubricate the chain is during operation. Lubricating critical components during the process not only saves time, but actively reduces mechanical wear.

Other Alemlube products, such as single and multi-point lubricators, are also relevant to and suitable for installation in bakeries depending on the specific application and location.

While the lubrication of equipment is often treated as a secondary concern and the budget for it kept as minimal as possible, Knight believes it is an essential component of the smooth functioning of any machinery and equipment.

“Determining the ‘best lubrication solution’ for your machinery is hard, because optimal lubrication requires skill, time, manpower and money, but Alemlube designs their systems with the intention to make this as easy as possible.”

Alemlube automates the process of lubrication to ensure optimal lubrication of all points is maintained during production. The result is to reduce breakdowns, increase life of critical plant and to allow the redirection of maintenance resources to other tasks, such as baking.

For more information click here: www.lets-roll.com.au