Leadership lacking, extensive Australian survey finds

A two-year study by the Centre for Workplace Leadership has found many Australian business leaders wanting when it comes to accountability, meeting performance targets and other key measures.

The Australian Financial Review reportsthat the 8,000-person survey – involving two years of research, 2,703 companies and 2,561-workplaces – found a 44 per cent of workplaces missed sales targets, 43 per cent missed profit targets, and 43 per cent missed return on investment targets.

“Companies have no system for continuous improvement, managers are not accountable for performance outcomes that are important to their business, and that was the case in a fairly significant proportion of workplaces,” Professor Peter Gahan from the University of Melbourne’s CWL told The AFR.

There was also a big gap in how managers viewed their skills and how these were viewed by employees.

Managers were often promoted due to skills in a certain area of work, rather than leadership talent. As well as this, there was an over-investment in senior leaders rather than frontline leaders, with $10 invested in the senior execs seeing $1 spent on frontline leaders.

“Based on their technical performance, [leaders are often] thrown into roles where they have to exercise very different skills, and they don’t have the experience to be able to manage those roles particularly well,” Gahan told the ABC.

“I think this partly explains that gap, but also tells us why investing at the frontline in leadership capability is critically important.”


Bühler takes pole position in global rice processing

The Bühler Group is continuing to strengthen its leadership in rice processing, handling and storage capabilities.

With dedicated local services and solutions, built on thorough regional knowledge, it is able to meet the exact needs of customers across the world.

 Bühler was founded 150 years ago and has, over that time, continually renewed its strategic commitment to its customers worldwide.

Now, as the global leader in the supply of industrial food processing systems, contributing approximately 30 percent of global rice production, Bühler is now the number one supplier in industrialised rice processing.

 Its position in the industry as a trusted technology partner to processing businesses is further underlined by its raft of innovative solutions to suit the needs of processors large and small. 

 Rice is grown on every continent, apart from Antarctica, and is a staple food for more than half of the world’s population.

In fact, one billion people globally are directly or indirectly reliant on rice – either for food or income, or both.

With the world’s population predicted to reach 8.27 billion by 2030, demand for rice is expected to increase by approximately 100 million tonnes to 550 million tonnes in the same period.

Bühler is well prepared to play a key role in processing these fast growing rice volumes: thanks to significant contract wins over the past 12 months, the company has taken the pole position in global industrialised rice processing, exceeding its closest competitor in terms of combined turnover in rice milling and logistics.

Today, around 30 percent of the global rice harvest will be processed on systems from Bühler.

This accomplishment is owed to Bühler’s commitment and success in delivering global expertise with local customer service and its ability to understand every step along the value chain.

The company not only understands the raw material, but the individual drivers in the handling and production process – from receipt of freshly harvested paddy, all the way to the finished and packed rice.

Bühler’s locally-based experts proactively support and advise customers in the decision making process, creating a real impact in reducing post-harvest losses.

As global demand for food rises so does the pressure to reduce food waste, which already stands at well over 315 million tonnes of food every year.

In its markets, Bühler has introduced a number of different initiatives to reduce food loss worldwide – and is thereby helping to fight global food shortage.

Detlef Blass, Head of Rice Processing Europe and Americas explains: “Paramount to Bühler’s success are the 80 plus sales and service centres around the world. They have a deep-rooted understanding of the issues affecting the markets they operate in and cement Bühler’s ability to adapt its technology and business model to the needs of processors in each area.”

In the region – for the region

Furthermore, Centres of Competence located in major rice producing markets, including India and China, house the world’s best rice technology and nutrition experts, who are well placed to develop regional rice processing and added-value technology solutions that meet distinct local requirements in paddy handling, storage, and milling.

The success achieved in South East Asia is a perfect example of this formula and highlights Bühler’s widening technology and engineering footprint in the key rice processing markets.

Rustom Mistry, Head of Rice Processing for China and South East Asia explains: “In the past two years we have secured in excess of USD 100 million worth of business, including the company’s largest-ever contract for rice processing, a landmark agreement with Merry Rice in Thailand.”

The contract, for more than 50 Bühler SORTEX S UltraVision™ optical sorters, and 50 high-capacity UltraPoly™ rice polishers, will result in the world’s largest rice mill, capable of processing more than 10,000 tonnes of rice per day.

Other contracts secured in South East Asia include the first complete rice mill in Vietnam for Phung Hoang, an exporter in high quality rice from Vietnam, a pre-cleaning and dryer complex for Capital Rice in Thailand and a complete paddy processing plant for Nine Seas in Myanmar.
Bühler is also building a strong customer base in South Asia, particularly India and Bangladesh. Sunil Ranade, Head of Rice Processing for South Asia, Middle East and Africa, points out that Bühler recently installed its first UltraLine™ Rice Mill in Bangladesh with the 16 tonnes per hour rice mill.

This was a progression of the partnership between Bühler and Erfan Group, the country’s largest rice processor and supplier, which began in 2013. Further success in the region includes contracts with City Group, Patel Agri, SKML and most recently a 12 tonnes per hour paddy to brown rice processing plant for Galaxy Rice Mills in Pakistan.

SORTEX innovations

A key component of the success in rice processing has been the growing demand and acceptance of Bühler’s leadership in optical sorting for rice.

Offering a comprehensive portfolio of fully automated rice optical sorters from 4 to 16 TPH including innovations such as the SORTEX S UltraVision™ allows rice processors to specify a Bühler optical sorter that delivers the specific rice quality and sorting capacity that meets their exact output requirement.

“Earlier this year, Bühler launched its new Bühler W optical sorter in response to the growing demands from small to medium sized rice processors. Within just three months, the company had already confirmed more than 100 single machine contracts in India alone. Further product launches include its recently developed product line, which provides a bespoke rice milling solution for low capacity processors,” Sunil Ranade continues.

Bühler is also trading strongly in Europe where it has completed a combination of new installations and plant upgrades.

Much of this additional business came from existing customers, including a Spanish-based multinational food group.

It installed a 100% Bühler rice grinding plant – the largest in the world – producing high value premium rice flour for use in baby foods, instant beverages and gluten free products.

Meanwhile in the Americas, market development and penetration for Bühler rice processing solutions remains buoyant.

In Columbia, Bühler has supplied engineering and accessories for a paddy project, processing more than nine tonnes per hour.

One of Central America’s largest rice producers has also invested in a second UltraLine™ whitening and polishing unit including all accessories – increasing production from paddy input to almost 40 tonnes per hour.

In Costa Rica, one of Bühler’s largest rice processing customer’s is planning further upgrades to its automated rice processing plant.
In North America, Bühler secured a USD 1.5 million contract to supply SORTEX S UltraVision™ sorters to four rice processors, including two of the largest farmer-owned rice producers in the US, establishing Bühler as a first choice technology partner in this established rice market.
Bühler will continue to expand local sales and service channels, plus build expertise to further strengthen its provision of energy efficient, processing technologies for emerging and mature rice markets worldwide. Bühler’s commitment to understanding and serving its customers, underpinned by a solid strategy of forging and investing in long-lasting business partnerships with rice processors, large and small, around the world, will ensure that Bühler remains in pole position for 2016, where several significant rice projects are further expected.

Ishida X-Ray Technology to ensure Greek Yogurt Quality

The accuracy, versatility and reliability of an Ishida IX-GA-65100 X-ray inspection system is helping one of Greece's leading yogurt producers to deliver the highest levels of quality control and achieve continuing success in both national and international markets.

Based in Serres in Macedonia, Northern Greece, Kri Kri was established in 1954 when George Tsinavos opened a small pastry shop, producing ice cream and other dairy products.

Strong and consistent growth over the years led to the construction of a new factory in 1987, which enabled the company to expand its product range to include yogurts.

With all its milk supplied by local farms in the Serres area, Kri Kri is able to process and pack its yogurt within 24 hours, requiring just one pasteurisation process.

This ensures that all the nutrients form the milk remain in the finished yogurt.

The Ishida X-ray forms part of Kri Kri's own stringent quality control procedures and also enables the company to meet the strict requirements of its customers. While the advanced production processes incorporate the highest hygiene levels, it is vital that Kri Kri remains vigilant against potential foreign bodies such as metal, glass or other foreign materials that could contaminate the yogurt if there was a problem with any of the equipment on the line. 

Kri Kri's extensive portfolio of around 140 different products includes plain and fruit yogurts, traditional varieties and a children's range, packed in pots from 150g to 500g in size. The pots are first filled and then packed into cases before inspection in the Ishida X-ray machine.

To accommodate complete cases, the company has opted for the Ishida IX-GA-65100 which is specially designed for larger products.

For Kri Kri, the major benefits of the Ishida X-ray system are its ease of use and flexibility. With the many different product types and pack sizes, there can be up to four changeovers in each eight hour shift.

The IX-GA-6100's user-friendly colour touchscreen enables specifications for each product to be held in the memory and called up at the touch of a button for fast and simple changeovers.

In addition, the touchscreen provides different levels of security, meaning that only designated and trained operators are able to make adjustments or change settings.

Like all Ishida IX-GA models, it features the company's unique Genetic Algorthm (GA) technology, which uses image data analysis over a number of inspections to achieve an extremely high level of inspection accuracy.

This enables Kri Kri to 'train' the machine to focus solely on the yogurt contents in each pot, and exclude any external areas.

The machine is able to distinguish between the fruit pieces in the frut yogurts and any unwanted contaminants, and to mask the small chocolate pieces used as a topping for children's yogurts which are packed in a separate plastic dome above the lid of the pot.

"I compare the versatility of the Ishida X-ray to that of a Swiss army knife, with so many different options available. This means we can tailor the machine to our exact detection requirements, and so are able to handle many different product types," Kri Kri production manager Petros Kissas said.

"We place huge emphasis on the premium nature of yogurts and on our commitment to deliver the highest quality, so it is absolutely vital that we can carry out stringent monitoring to ensure that all our products leave our factory in the best possible condition."

Equally important, the Ishida X-ray inspection system provides valuable traceability information so that in the event of any complaint, an image of the pack in question can be retrieved to establish beyond doubt if there was a problem with the contents.

Kri Kri is currently processing around 80-90 tonnes of yogurt per day, with the Ishida X-ray system monitoring approximately 12,000 to 14,000 cups per hour.

"These numbers are well within the capabilities of the X-ray machine," explains Petros, "We prefer to operate it at medium to high speed in order to ensure that every pack is checked thoroughly."

Petros confimrs that the reliability of the IX-GA-65100 has been exceptional with no breakdowns since its installation. The machine is also easy to clean as part of Kri Kri's regular and strict hygiene procedures.

Kri Kri's new state-of-the art production and packing line was borne out of an initial catastrophe when a fire on Christmas Eve 2013 caused severe damage to its dairy production plant. 

However, within seven months, the new facility had been created with double the production capacity.

Given the opportunity to specify the newest and best equipment for the new factory, Kri Kri turned to Ishida and its Greek agent Europack for its X-ray inspection solution.

"We knew of Ishida's reputation for reliable, top-of-the-range equipment and we had already enjoyed excellent collaboration with Europack, so these were key factors in our decision," explains Dimitris Barboutis, Kri Kri's technical manager.

"Naturally, we were looking for value-for-money from our investment but the overriding concern was quality and safety -these simply cannot be compromised, since ultimately it is our reputation that is on the line. And we know that with Ishida we have the equipment that will help us maintain our hard-earned reputation."

Equally significant, this ability to demonstrate its high quality contro standards has been a fundamental part of Kri Kri's drive into export markets, meeting growing global demand for traditional Greek yogurt.

The company's products are now sold in 20 countries in Europe, the Balkans and the Middle East, with listings in several major supermarket chains, including the UK.

Galipo Foods increases throughput with voice-enabled warehouse

Galipo Foods, one of the largest food distribution companies in South Australia, teamed up with VoiceID and Honeywell Sensing and Productivity Solutions to upgrade its warehouse technology and increase productivity by 80 per cent. 

As part of the upgrade project, Galipo Foods updated its existing voice technology system with the latest advancements in Honeywell’s voice solutions, including the Vocollect A730 device with an integrated hands-free scanner, Vocollect SRX2 wireless Headset and VoiceLink software to connect with Galipo’s system in real time. 

“The priority for Galipo Foods was upgrading its picking process without having to undergo a complete system replacement, as this meant a lower initial investment and therefore a quicker return on investment,” said Rizan Mawzoon, director of sales for VoiceID.  

“Galipo had already made an initial investment in Honeywell’s Vocollect voice solutions. By introducing the VoiceID connector solution and Honeywell A730 devices, we were able to complete a straightforward upgrade of the voice technology they were using, with great results in terms of productivity increases.”

“We are very excited that our upgrade to the latest Honeywell voice technology has delivered such dramatic results, with our throughput increasing from 50 million to 65 million units processed each year. With more areas to be brought in under this technology, we will be able to move 90 million units by January 2016,” said Nathan Narayanan, general manager at Galipo Foods. “And the best part is that our productivity growth has been achieved without adding additional workers, which has saved us money.”

Voted as best distributor of the year in Australia in 2014 and South Australian distributor of the year in 2014 and 2015, Galipo Foods offers its customers biscuits, soups and gravies, sauces and dressings, condiments, oil, pasta, dairy, jams, meat, cereals, bread, seafood, pastries, herbs and spices, grains, drinks, eggs, syrups and more. Operating in the competitive food service space, it is vital that Galipo Foods’ warehouse operates at an optimum level in order to deliver the right product, at the right time and in the right condition. 

“We are very pleased to see that Galipo Foods’ voice technology upgrade is already helping them increase productivity and the accuracy of their order fulfilment,” said Paul Phillips, ANZ regional manager, Honeywell Sensing and Productivity Solutions. 

“With increased productivity and accuracy, Galipo Foods can now be confident they are offering the highest level of customer service at all times.”

Pepsi claims victory at the 2015 Australian Supply Chain & Logistics Awards

Pepsi has been awarded both the 2015 Supply Chain Management Award and the 2015 Storage & Materials Handling Award by the Supply Chain & Logistics Association of Australia in Sydney.

Over 55 years, the ASCL recognises an individual or a company for outstanding achievements and contribution working within the Transport, Supply Chain and Logistics Industry.

The 2015 Supply Chain Management Award is given out to encourage and acknowledge the outstanding achievement of an organisation that has demonstrated significant achievements in managing the integration of Supply Chains. This could be functional integration within an organisational Supply Chain or more widely across Supply Chains involving several organisations that have formed trading partnerships or alliances.

PepsiCo were recognised for their Supply Chain Optimisation project, which included automated palletising, AGV pallet transport and put-away/retrieval from ASRs.

Pepsi were also awarded the 2015 Storage & Materials Handling Award, which recognises the significant achievements in the techniques and technology of materials storage and handling at any stage of the supply chain.

Technology covers equipment and design techniques, including the facilitation of design and associated information and control systems.

Other awards given out at the Sydney show included the 2015 Industry Excellence Award, the Future Leaders Award, the 2015 Training, Education & Development Award and the 2015 Information Management Award.